My family and I were at the checkout line today and the lady who was checking up out was very rude. My grandpa (who does not speak English) was standing in line and all of a sudden she starts hitting the checkout desk saying "sir, sir, sir" in a demanding voice. My grandpa wasn't understanding and she had more and more of a tone each time she said "sir". As we went to checkout my mother asked if the cashier could tell her the prices of two things she was buying. Rudely the cashier stated that there was a screen she could see the prices on. If the cashier stated that nicely there would of been no problem but the way she said it was rude and my mom felt as if she was getting yelled at. Then, the cashier next to ours moved a bag and told our cashier "be careful there is blood in this bag". I looked and my mom and said ew because they said their was blood in the bag and the cashier looked at us so rudely. As we were leaving, I could hear her look at the cashier next to her and talk rudely about my family and I clear enough that I could hear it. I am very disappointed in this type of customer service. I will go to the Kohl's in Auburn...
Read moreI had to go into Kohl's today to get a winter coat do to the fact I could not order it online or else I would have never went into the store. The store was absolutely packed to me way to many people allowed inside the store. I did not find what I was looking for because it was so disorganized they had winter coats in four different places scattered throughout the store!! The line to the registers of people were wrapped almost to were the back service desk is. I was in there for about 30 minutes due to the fact of the disorganization I could not find anyting. I finally got frustrated and left without anything !!! I will definitely not be shopping at Kohl's anytime soon and it's sad because I used to love Kohl's they were always very clean, organized, had...
Read moreI had a kohl's account for years and it was hooked to my rewards. Kohl's decided to close my online account. Even though i ordered all the time through the app. All my rewards were hooked to it. Kohl's cash i had. Customer service was no help. So after being a member for about 15 years. I no longer shop here. They took over 50 dollars in rewards from me when they closed the online account.
Also Kohl's definitely Jack's up their prices and then had a sale to get people to buy. Back in the day you used to get great deals and be able to use the percentageoff coupons on everything. . Nowadays the best deals aren't so often and the percentage off coupon works on line half their stuff. Another reason I...
Read more