Continental Home Center — Local services in Lapeer

Was told I was getting a dent discount on a fridge. Ended up with a completely different color then the one I agreed upon after I left the store. Then they have been harassing my references even after they delivered the fridge. They called my work 3 times in the past 2 days!!! My boss brought me into a sit down with her because they were calling so much. Then the Xbox one I got is used and very beat up and wasn't even the same game that is on my paperwork. I was not home when they delivered the fridge and Xbox(that I couldn't take with me from the store because they needed to verify my address) and I found out that the delivery guys said that I need to get a new tv while I'm at it how rude is it for you to come into my home and be disrespectful of something that I paid for after I am going to be paying you over $1200!!!! Very disrespectful even when I call. I feel very taken advantage of and like I have just been out right lied to every time I ask...

I just got off the phone with a gentlemen named shawn from the store i happened to be a week late for a payment and as of today my balance for the computer was 40.00 i called to make that payment which would get me caught up he said at first i would have to pay 70 something and then he rebuttled and said i could pay 45.00 so i agreed and when i agreed he then said i couldn't pay that and if i wanted to keep the laptop i would have to pay 63.00 a couple of days before christmas i don't have the extra 20 to spare i have 3 kids at home he didn't want to help at all someone in the background was saying something im sick of being treated this way by these people i could of got caught up today until next week why could i have not just paid my balance i feel this is unfair and they need to work on there customer service Matt is the only person there who cares and works with me which i appreciate that but the way these guys are treating people its...

I wouldn’t even give them one star but I’m glad to see I’m not the only one to find these men up here to be so rude and disrespectful. We were behind on payments which yes that’s our fault BUT after showing up to my husbands work and then arguing with him threatening to “beat him up” of course I’m not going to answer the phone or door for them when they come here. Showing up to our house 2-3 times in a day, pounding on our door for long periods of time, sitting in our driveway and just laying on the horn, and just parking infront of our house just sitting there. They have got to be the worst people we’ve ever...