T.J. Maxx — Local services in Laredo

We went to TJ Maxx to use my $10 coupon with no intention to buy beyond that amount. However there was a Samsonite luggage which we need that was on sale ($59.99) and so we bought it. Some nice sunglasses were also on sale ranging from $4 to $8. I got 3 for my nieces. A stainless steel sink drainer that I’ve been looking for - I finally got it, only for $6. Bought also Mrs. Meyer’s Clean Day, a hand soap that is gentle on the hands and tough on grime and dirt which I may double up as a dishwashing soap (well, let’s see on that!).

There are a number of other clearance items today. You’ll see them in the pictures. The prices, though, still seem higher than other stores. If you’re bargain hunting for some nice pieces, you might want to check out TJM.

Two of my favorite items here in TJM are the earrings and evening purses. Come here to find unique ear pieces and elegant purses.

Sales associate Beatriz was helpful. We had a brief happy chat; she got me a cart when she noticed I needed one. When I asked where the clearance earrings are, she showed it to me. That’s A+ service.

My only disappointment was the restroom which needs some cleaning up. The toilet paper holder is also damaged. I forgot to inform a TJM associate about it; hopefully...

Horrible experience at this TJ MAX. The store put an incorrect price tag on a clothing item, and was trying to charge me more. The cashier didn’t even explain what was going on she scanned the item and just said there was an error on the price, and went looking for a manager. She then ripped off the clearance tag that said $12 and wanted to charge me $20. The store manager said she couldn’t give me the jacket for $12 even though it was a mistake on their part. They don’t care about customer service at all, they didn’t even try to fix the situation instead they wanted to charge me $20. Extremely disappointed I have never experienced this at any other store. This store definitely doesn’t put customers first and I won’t...

TJ Maxx is one of the few discount stores that really tries to maintain organization and display a good variety of merchandise. However, their return procedure is lacking. The cashier that attended me accused me of ripping a bedding set that I was returning even though it was already ripped upon opening (hence why I was returning it). They told me because I had also opened it, it wasn't eligible for a return and there was an argument back and forth. I made sure that every item was accounted for and the packaging was also not damaged. They made an exception, which I appreciate, but customer service at the front could use some work. Also, talking about customers out loud as they're standing a few feet away leaves...