Exemplary Customer Service is alive and well at Builders Source Appliance in Las Cruces, New Mexico. We recently updated our kitchen appliances, working closely with Pro David Leyva. He took the time to walk us through options on our wish list: He knows the brands he recommends. Make sure to work with him. Phone calls were returned; emails answered – same day, with hours! He sent us home with a complete set of literature to help prepare for installation. Yes, due to supply chain and Pandemic delays, it took several months for our high-end appliance package to arrive, during which David kept us updated. And when the projected delivery date arrived, so did the appliances! One recommendation to future customers: Make sure to follow David’s instructions on electrical connections – especially if you choose to upgrade to the latest convection ovens. They require much more power than a standard double oven. Our thanks to David Leyva and...
Read moreWe just received our new Frigidaire upright freezer today 8/22/2024. Builder’s Source is highly recommended for all your appliance needs. These folks are the epitome of professionalism and both deliveries - washer and dryer in April and our freezer today - were completed with optimal care. Please check them out next time you are in the market for your home appliances. The office folks are excellent to work with and assist in finding what you need.
We received our new LG Washer and Dryer yesterday. The installation team was outstanding and even wiped down both machines once installed. A fantastic experience with Builders Source. I personally contacted Diego in sales, who assisted with our initial purchase, and expressed our appreciation for the quality...
Read moreWe ordered a Wolf cooktop and a hood vent from Builders Source. My husband installed our cooktop, but felt like we should have Builders Source install the hood vent. We were at the tail end of a kitchen renovation, and when they finally showed up to install our hood vent, the installer not only took a chunk out of our brand new backsplash because he used the wrong drill bit. but he also installed the duct work incorrectly, so instead of pulling the air up and out of the house, it pushes the air into our house and doesn't pull the air out. I called to complain about the issues we faced with the installation, and we didn't even get an apology. I will never do business with builders source again. Very disappointing because we like...
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