Johnstone Supply — Local services in Las Cruces

Don't bother trying to buy anything from them. They don't sell to the public. Their excuse is "they have to protect their contractors" After 30 years in my own business that's about the stupidest excuse I have ever heard for not wanting to take my money and sell me what I need. Contractors need to protect themselves by offering great service, not by trying to force customers to them by not selling retail. That's ok, plenty of online sources for parts, but the "buy from local businesses" push goes down the drain. Update: gotta love the copy and paste on responses to reviews. It wasn't more than 4 years ago when I bought something at Johnstone. Also, note the positive reviews are all from...

Awesome service! A family member sent my daughter a package from here and it did not have a note etc for us to figure out who sent it or why- I called them up and they were so kind in looking into it immediately- they were very personable and even asked if we liked the products! I could tell they knew the sender and the entire conversation was pleasant! And the products...

Ruben provided us with exceptional customer service services. He was fast, professional, and knowledgeable. He was able to provide me with a motor for my furnance which no other company in Las Cruces carried or would not help me because I didn't have a serial #. As soon as Ruben saw the motor I brought in he knew exactly what to get me. Thank you...