Lawton Ft Sill Gold Exchange — Local services in Lawton

It's unfortunate when a business gets a bad review they immediately want to slam the customer and not take responsibility for their part. I had repairs done by them months ago on bracelets that I very rarely wear. They broke again and I asked if they warranty their work. They asked me when I had them fixed. I said several months ago. I was told no. Never once did I say they did the work recently, as they accused me of. My bracelets were not extremely worn, as they implied. Two of them had not been worn in a few years. None of them were rope chains as they implied either. Since you are so curious, I brought the 2 in to be repaired that had been not worn in years after my other one broke. I actual forgot I had them since I hadn't worn them in so long. You repaired 3 for me, not 4. First you claimed it was in September, which was 4 months ago, then you claimed it was nine months ago. Get your story right. I take very good care of all of my jewelry so you can stop all your false accusations and try being better business people who care more about your customers and your quality of work than your ego. Because my next step is to report you to the Better...

Recently I broke and lost the safety catch on a white gold bracelet. I don’t feel safe wearing my favorite bracelet without the safety. I called the shop and they had the right part and had me come right in. Even though it was early evening, it was fixed and available for pickup before they closed at 6. The quality of the repair is excellent, actually looks better than the original safety. Additionally they cleaned and polished the bracelet and it looked brand new! Thank you for the excellent service!! I appreciate the care and courtesy. I also appreciated that I felt confident that this piece with great sentimental would be safeguarded and...

NEVER , EVER TAKE ANYTHING HERE TO BE FIXED !!! Had my watch in here to get crystal replaced. When I when I went to pick it up the day /date wouldn't work. They said the would fix it. 6 weeks later I call and they said it was ready. Never call and told me. I went Inwent to pick it up , guess what , the day / date still didn't work. I asked why they hadn't fixed , the so call watch repair man said it was probably broke when I brought in. Seriously ?? I will never take anything back to this joke of a place. Watch repair...