Malabar Gold & Diamonds Austin - Texas- USA — Local services in Leander

Visited this store on a weekend and it was quite crowded. After entering, no one greeted us, and after waiting about 5 minutes, I had to ask if we needed to check in. They asked me to scan a QR code, but there was no confirmation message after checking in. About 10 minutes later, I asked about the wait time, and only then did an associate come to assist.

The overall check-in process is not at all clear or organized, which isn’t great for a new store.

The associate who helped us was good, but there was noticeable misinformation from the manager regarding the premium amount for coins. One person said $20–$30, another said $30–$40, and finally it turned out to be $45.

Overall, not a great experience for a brand...

I highly recommend visiting Malabar Gold, especially if you are working within a specific budget. We had a fantastic experience today looking for a gold chain. A huge thank you to the associate, Santiago Arias, who provided truly exceptional service. He was incredibly patient, taking the time to understand our budget constraints and preferences without ever making us feel rushed. Santiago carefully guided us through several options and patiently worked to find a high-quality chain that met both our aesthetic requirements and our financial limits. Excellent service, great selection, and zero pressure. Ask for Santiago for a smooth and pleasant...

I visited Malabar Gold and diamond in Austin, Tx today for my 15 th wedding anniversary . It is a beautiful new location with a wonderful variety and stock. Happy to say I made 3 purchases.

I have to highlight the amazing sales person, Gayathri and karthikeyan .From the moment I walked in she and he was by my side. Patiently showing item after item. With people like her the store will definitely be a success.fabulous sales person 😍

Can’t wait to return to make more...