The least inviting place and staff! I was there to buy two pairs of shoes for my two daughters on 10/2 around 7:30 pm! Store owners, if you are not welcoming people at this hour please close your store! Two staff were working at that time and they looked unpleasant to have customers at that time. They didn’t offer to help. When I asked for help, she replied rudely and unwillingly. We couldn’t find the correct sizes for one of my daughter. I didn’t want to leave store without buying anything since they were open until that time. I picked up some shoes and went to the cashier. No one came to help me pay. I asked for help multiple times! She even didn’t attempt and continued to walk around between the isles. Finally I left the shoes at the cashier and left. No one said anything, nor asked for help! Store owners, beware! They rather let people walk away without buying anything instead of offering help! In summary, the rudest staff, the least welcoming place! Will...
Read moreSkechers Outlet Store in Lee, MA.....I had a complex return & new purchase on a busy holiday weekend. SUSAN, one of the managers in LEE and working all alone on the Monday of Memorial Day weekend was FANTASTIC. I waited while she help several other shoppers on this busy day--she was patient and helpful to everybody. When she got to me, I had my convoluted request....she thought about it for a minute and they took me to the register where she completed everything and found a way to save me a few dollars as well. She was great. I hope she was being paid double time working a holiday all by herself. How about a promotion. People complain pretty quickly......I wanted to say Thank You and hope somebody notices an employee who goes above and beyond for...
Read moreI look for nearby Sketcher store and found Lee mall had one. So up I go find the store went in looking for relaxed walkers there was one other shopper in store wander around for 15 minutes l asked other shopper if any one was there to help tthey stated I have saw anyone, so walked through isles and found you g girl stocking shelve while sitting on floor told her wwhat I was looking for directed me to go to isle in front of door never got up. Asked if they had a bathroom she stated the nearest bothroon was at food Court Finally just said the hell with it and left the store I guess they didn't need...
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