I first learned about The Electronic ER approximately two years ago. Since then, I have purchased a computer and other equipment from The Electronic ER and have been very pleased with the quality of the equipment and customer service. Natalie has been to my home twice for tutoring sessions. What a delightful, knowledgeable young lady! I'm a senior citizen and not that tech savvy. However, after a couple of sessions with Natalie, I feel like a pro. I'm an avid reader and wanted to learn how to download books from Amazon and from my local library. I wanted to learn how to transfer photos from my cell phone to my computer. There were several other things I wanted help with using my tablets and computer. Natalie helped me with all of that - I'm a happy camper!! I now have several new toys to play with plus I can do a lot more things with my tablets, Kindle, and cell phone than I ever knew was possible.. Natalie is wonderful young lady. I am very fortunate to have met her and have her as a tutor. I will definitely call Natalie for help again. I highly...
Read moreKnowledgeable, courteous, highly competent. I was greeted politely and promptly assured he could fix my device. While waiting only 10 minutes, I watched and listened as he professional diagnosed another customers serious device issues. I noticed his advice was geared to helping people save on their repairs. My device was repaired while I waited, no waiting for parts. Other larger stores quoted repair costs 30% more and didn’t have parts. My first time using this facility and I will be back. Other customers had high praise as well. Locally owned and operated. ...
Read moreI wish there was a 10 star review. I called Justin 9am on a Sunday morning freaking out that my deceased’s mother in laws phone has water damage do to my neglect. Justin said no worries bring it in, mind you it’s Sunday. Justin took care of my phone in 5min and realized it in fact had zero water damage and the internal battery was disconnected. Justin could have easily made a big deal about it and charge me a lot of money but he was honest and I cannot thank him...
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