Max D Out Fitness Center Inc — Local services in Lehigh Acres

Update: NANCY SHOULD BE FIRED. After almost 2 years paying for 4 memberships for me and my family. I have to say that Nancy has not changed a bit. She still rude as she can be. It is very sad the way she treat people. If you read the reviews here, you will see we are not the only ones. She is rude as she only can be. Unprofessional, poor people skills, very unwelcoming.

Her rudeness and unprofessionalism is out of chart. The owner of this place, please listen if you are not making MORE money is because your manager is killing your business. FIRE HER before is too late.

I don't understand what did we do to this lady that made her so angry. I asked her why the attitude and she ignored my question just raised her voice. She continue to be rude. She treated us like she was disgusted by us.

She didn't like when we ask why we only can go during the staff hours if it is a 24/7 gym. She said because to go after staff hours I need to have a credit card on file. She just assumed we didn't own a credit card. I offered her my credit card, and she got furious. She mentioned if we come with someone that is not a member we will be charge a penalty. I said I understand, and she raised her voice again, and very angry said, if we brake the rules you will be fine $250. I told her that would be fine because we are not there to cause trouble or harm anybody.

A conversation with her is like a school debate. I am paying for 4 memberships, and only one of us in my family is using the gym. I went to talk to her after 2 years, and she still treated me, like trash....

This is a nice little gym for your average fitness enthusiast. It has every piece of equipment you NEED not want. You’re not gonna find any Premium equipment here, No Nautilis, no hammer strength, no precor, No freemotion. Unfortunately, the dumbbells only go up to 100 lbs. Most of the people that go to this gym, don’t know how to read, half them probably didn’t even finish school. The problem is all the weights are listed in lbs and most everybody that uses this gym probably goes by kilos. So all the dumbbells are in the wrong spot, I spend at least 10 minutes every time I’m here trying to fix them and people put them in the wrong spot right in front of me. I can’t even tell them because they wouldn’t understand me anyway. This is a very clean gym with very friendly staff who have been here for decades. I give it a five star.

If you notice all the other reviews and why they’re one star, honestly it’s for stupid reasons. Unexplained fees, simple solution, read your contract, put back your weights, that will also avoid fees, I’m sure they would be happy to provide you a contract in Spanish, they complain about the gym not being remodeled, then the gym decides to remodel, and then they complain about that. I can understand a four star review but one star? Like I said, I give it five stars, If I were to give it anything less than five, it’s due to the members. I’ve seen bad reviews because they don’t speak French, simple solution,...

Super unprofessional. Super rude. Worst business model ever. Wants to charge me $85 to work out for a day. You heard that right. Said I cannot try out the gym for free. Said I cannot pay for a day pass so that I can work out with my father while visiting from Sarasota, I’m willing to pay for a month membership of $85. Called in advance to set it up. Was treated like I was the one with the problem. When I asked to speak to a manager, her smile was heard over the phone when she replied that she was the manager, and that no one could help me. I pay less than $30 a month and Sarasota for me, my wife, plus kids care for two children. Price gouging due to the limited resources in a bad area. Said that they would charge my dad $300 if I went with him while they weren’t staffed. I didn’t even inquire about that. I encourage anyone to read the reviews that may or the same message I’m just now discovering while coming here to say the same. I’ve worked in the fitness industry for years as well as sales and customer service and management… this place lacks necessary ethics and business...