I bough an $8400 water system from this company. Wish I paid with my card in full. I’ve been paying warranty almost $100 every month for over a year. Today I called in for service after 3 days having low water pressure and bad smell and they say I have to wait until Monday. Technician called me saying there is a problem on an outlet without going to my house and his boss says that I could wait until Monday to get this fix. I asked for the supervisor to call me and he repeated the same thing his employee said but in a very rude way. They are liars and stilling warranty money from people, very disrespectful. I would cancel my warranty and will never recommend this company to anyone My mom is going to my brothers to get shower and now that I come back from hospital have to do the same. Look business somewhere else. This...
Read moreThe guys that work here are incredibly patient and helpful. They helped us to rebuild a softener head that we had gotten from someone. Unfortunately, it was missing quite a few parts. We could not afford a serviceman, so the guys helped us along every step of the way, until we finally had all of the parts we needed and the softener up and running. With all our many trips back and forth with questions, they never once expressed frustration, nor did they refuse to help us. Without their assistance, we would not have been able to repair our softener for a very long time. It is rare to find such kind help these days. Highly recommend...
Read moreBest water treatment company you can find. Every other company would want to make a kill on your service request. Every other company would want to sell me expensive equipment even though the one I got was just one year old. None of the other companies know how to deal with rotten egg smell when in reality it is just a simple treatment. And one company even asks for $1800 just for re-bedding. Lots of crooks out there. Clean Water doesn't do that. They sell product, supplies and walkthrough with you on DIY. And when they offer service, the price tag is transparent and you know...
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