GetMyFloors.com - Flooring & Cabinetry -Open to the Public - By Appt — Local services in Lemont Township

I had an amazing experience with this place, and I wish I could give it more than five stars! I had my floors done a while ago from Empire and unfortunately, my floors were not installed properly and several pieces got messed up in the installation process. I have lived with it for a really long time because I haven’t found any floors that match or are close to what I got from them and I didn’t really want to keep doing the back-and-forth. I stumbled upon Get My Floors by chance when I was looking up the exact floor that I had and it turns out they carry the same flooring that Empire has, which is very helpful and good to know for the future! Kristy was the one who helped me and she was super kind and patient and willing to help with all of my questions. I showed her what floor I had and told her all of the information and she was able to confirm that the floor that I was inquiring about was the same floor that I currently have and that she has the pieces in stock in their warehouse. She was able to save me some money on the delivery for the piece and even went a step beyond and helped me when the piece didn’t fully match what I needed. She was able to track down the correct piece and send it to me and the result is beautiful. Finally after all of this time with having a botched stair nose, I was able to get it replaced and fixed so it’s not a complete eye sore in my home anymore! It is extremely good to know whether you are buying one piece or 100 pieces they give you the same customer service and really go above and beyond to help you with anything you need. It definitely shows that they care and value every single customer that comes their way. I would definitely recommend this place to anyone and I will also be coming back for future purchases for sure! Attached is the photo of the stair nose that is a perfect match thanks to Kristy! I appreciate everything and I hope others take their business...

Kristy and Dan are amazing. My brother was in town I had had a flood in my kitchen and had to dovetail new luxury vinyl plank flooring with existing. Only we didn't know what the name of it was. It was installed 4 years earlier with no name from the builder. Dan answered my call at 7pm and said send him a picture. He thought he identified it but to be sure he set me up with a visit to his wife Kristy after hours the next evening and they had the exact flooring sample and were able to purchase it direct from the manufacturer for us to pick up the next day. Kristy helped with square footage and ordering the right amount of product so we neither overbought or underbought. It was a scary preposition, as we had never tackled doing this before but we got it done over the weekend and I have a beautiful repaired floor after months of trying to figure out what the product was.

They were so accommodating and so accessible for questions and direction. I was nervous we couldn't get this done on our own but we did with their help. I highly recommend and will use them anytime I need future flooring. They have excellent quality products and displays in their showroom! Great couple, great customer service. Can't say enough good stuff about them. Every time I look at my newly repaired floor I think of them and am...

I recently had the pleasure of working with Get My Floors in Lemont, and I couldn’t be more impressed with their exceptional service. From the moment I reached out, their team demonstrated impressive promptness and efficiency, ensuring that every step of the process was smooth and hassle-free. Their communication was stellar; they kept me informed at every stage, which made the entire experience seamless. The customer service was top-notch, with every staff member going above and beyond to address my needs and preferences with genuine care and professionalism.

The quality of the materials provided by Get My Floors was outstanding, exceeding my expectations in both durability and aesthetic appeal. It’s evident that they take great pride in their work, using only the best products to ensure lasting results. If you’re looking for a flooring company that combines excellent communication, exceptional customer service, and superior materials, Get My Floors in Lemont is the clear choice. I highly recommend them for anyone seeking a top-quality...