terrible service. purchased direct TV from direct tv. Realized my apt complex has a deal with custom satellite. Called them in mid aug to install. Took 3 weeks for an appointment to do a "survey" to tell me they cannot install direct tv. They said the angle was off and that only dish network would work. I said lets do dish then, the total price for install and equipment was $300 non refundable, out of pocket before I could even begin a service contract!! WHAT? So I called direct tv, they came out and told me it wouldnt be a problem to install. I have called Custom Satellite back 3 more times and they still are screwing around with me. It is now September 20th and its been over a month and a half and still no TV service. I would never have even gone to this place but for the crappy contract that my apt has with them. If possible avoid custom satellite at all costs. Even the DirectTv installer says he has had nothing but issues with them. He claims they are unknowledgeable and partial to certain tv providers. This is probably why they are putting up such a stink to...
Read moreI am in the middle of moving, and was up in the air about what tv to go with. I called around to several places before I got ahold of Dan at custom satellite. He treated me like family. He was up front about everything from the cost, to the service. They arrived early and got everything installed and it has worked perfectly. I would definitely recommend custom satellite to anyone who was looking for a solution to cable. The installer, Josh I think was his name was very courteous and professional. He really knew what he was doing. I thought this install would be a nightmare due to where in the house we wanted everything, but he just said "no problem" with a smile and in no time at all I was all hooked up and...
Read moreNot very professional on the phone. Dish gave me their number since they are doing the hookups at our new place and I wanted to see if I could move the date up in case they had an opening. Just wanted to keep telling me they charge 50.00 no matter what happens. I dont think they really wanted to help. Poor...
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