As a small business owner, I rely on fair pricing and decent customer service, St. Mary’s lighting offers neither.
I typically avoid this location because of previous bad experiences, but I happened to be working nearby and needed a 100-foot cut of 6/2 Romex. They quoted me an absolutely outrageous price $439!
To be sure I wasn’t mistaken, I called City Electric in Prince Frederick, same wire and was quoted about $200 less for 125 feet!! That’s not just a small markup; that’s a blatant attempt to take advantage of someone. And it’s not the first time I’ve seen this behavior here.
When I told the woman at the counter I could get it cheaper elsewhere—even mentioning Lowe’s—she smirked and said, “Have fun,” like she couldn’t care less. No effort to work with me, no respect, no professionalism. Just attitude and a price tag that makes zero sense.
This place is a joke. They clearly don’t value tradespeople or small business owners. I will never give them another dime—and I’ll make sure others in the trades know to...
Read morePoor service, I was in there first thing this morning and the man and woman behind the desk talked amongst them selves like I didn’t even exist. When they finally asked me what I needed, they they quickly said they didn’t have it even thought eight years ago I bought it there. Their attitude, disrespectful behavior did not represent the store I use to frequent. Twenty minutes later I found the part at Lowe’s. Being the owner of three small businesses, I recommend the owner of this business counsel or remove these employees from public facing jobs. This does not reflect the can do spirit of our county. This is the second time we have had this experience in this store and the only reason we document it hoping the owners implement some change to a store we loved in the past. Please consider this...
Read moreI own a small business and I want to use as many local businesses as I can. I have given this establishment 2 opportunities to provide me with materials I needed. Both attempts were dismal failures. I have waited weeks and even months for them to fill simple...
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