Craig Reagin Clothiers — Local services in Lexington

It's been a long time since I shopped at Craig Reagin, but I will never forget how poorly my wife and I were treated. We kept getting disgusted looks from the female associate while we browsed the shop and after we had picked out a jacket and placed an order for a different size, we were told we would be called when it came in. We never received that call, and I was honestly glad. The two associates acted like they did not want our business and, even though there weren't any other customers in the store, we had a hard time getting them to help us with anything. When we left the store and both got the same impression, that we were not treated with any kind of respect. I sent them an email regarding the situation weeks after the incident and was told "sorry you felt that way" and was given excuses saying they called me but of course that was not true since I had no missed calls from them. I had never been treated so poorly by sales associates before and would never recommend this...

Best retail store in Lexington by far. This is the best place to go for all men’s clothing and Women’s Barbour. My fiancé pretty much only wears clothes from here and always gets compliments on outfits from here. I am obsessed with my Barbour jacket and vests from here too!

We always find great gifts and clothes we can’t live without. My brother rented Tux’s for Prom here and we recently ordered custom suits for our wedding. One of the groomsmen said it’s the best fitting pants he has ever owned. Jeremy is amazing and always takes care of us when we visit. This is a true local gem. We LOVE shopping here...

Have not been to this store in person but have ordered online and was a horrible experience. There is no interface to access your order, no confirmation email, only a tracking number generated through USPS. After the item arrived, I wanted to exchange sizes which is not possible. Had to call repeatedly to get through to someone and once I did they were out of stock and the solution was to pay my own return shipping PLUS cover the cost of their initial shipping to me. Never again, I'd rather pay double and order straight from the manufacturer. They shouldn't offer items online if they cant support that...