Soccer Post Melrose Park (Previously Chicago Soccer) — Local services in Leyden Township

The sales staff in the front store were very helpful and kind but the people in the back entrance were very rude! It was my first time in the store and my son took off to the back and when I went to get him they said I needed to pay to get in. I told them I'm not staying I just want to get my son to try on some shoes and they said I have to pay to go get him. I said to them that I had no cash and if they could go get him for me and the security's answer to me was "I don't know who your son is or what he looks like! "(In a rude way). They were all very rude! Not everyone that walks in there is a usual that knows the rules to the place. I'd give it less stars but it wouldn't be fair to the people that work in the front and we're...

I ordered a jersey on their website. I am happy with my purchase and the quality. However, the process was a nightmare. I, the customer had to call and ask several times throughout the week if my jersey was ready, a lot of staff members asked me to call the Chicago store, which made no sense, as I selected the Melrose Park location. I never got an email stating that my order was ready for pick up. It took over a week for the personalized jersey to be ready. The Chicago office normal turnover rate is like 3 days.

I spoke to the manager about the disorganization and he took note of my thought. I doubt I'll make my orders...

I want to like this place but I don't. I placed an order online on July 25th - on August 5th they canceled half my order and it's now August 28th and I still don't have the other half of the ordermerchandise.

The Melrose Park store is just plain slimey - prices change at the whims of the staff. Misinformation about shoes and styles are abound. The Western Avenue store is run better but it is also the brain center of a store that takes (at least) six weeks to fill a shoe order. Our next order will be from Soccer 2000 or online from a...