Golden's Furniture Showroom — Local services in Liberty

Terrible service. Tech who came out to work on my dishwasher was nice and friendly but didn’t fix the issue, when I kept having the problem I called back and was told to call someone else (after I had already paid them). Called someone else and they found and fixed the problem in less than 15 min, working perfect now. Called them to talk about it and was told it wasn’t their problem. When I argued the point that their tech didn’t properly diagnose the problem they hung up on me. Tried calling back and refused to take my call so I went to the store. I came ready for an argument but never yelled or was disrespectful, they on the other hand was very disrespectful screaming and making threats. I try to support small business where I live but next time I’ll be driving to the next town over, my advice is you’d be better off going someplace else. (FYI, I never even asked for a refund. Only that they recognize the problem wasn't...

Golden's furniture has the worst customer service I have ever experienced and very poor quality furniture. I was told by the sales woman the kitchen table and chairs I purchased was "very durable". Two months after purchase one of the chairs literally fell apart and the table has a heat stain from a dish that was placed on a towel and a pot holder. I spoke with a man about this issue who was extremely rude. He told me after 30 days there was no refund, no exceptions. His tone and attitude along with the quality of the furniture makes this store one I will not shop at again and will not recommend to...

Can't get tech to answer the phone or return our calls. Makes promises and doesn't keep them. Whirlpool should ax them on repairs. After seeing other reviews, not surprised. Been without my refrigerator for over 3 weeks. Appliances came with our 5th wheel. Whirlpool warranty dept. had no idea who did repairs...