This place has the cutest clothes I love seeing their posts because their clothes are absolutely adorable however I am a big believer in customer service this particular company does not have good customer service every single time that I go in the store they don’t greet you warmly it’s not a welcoming atmosphere it’s not a kind environment. It’s really disappointing and really sad because I absolutely do not Want to shop there Soley because of this. I get it I’m not exactly a tiny person but I do definitely fit into the sizes that they carry so sad and so...
Read moreMy first experience in this store: I purchased a pair of jeans that I was Highly encouraged to try (out of my "box"). I asked if they were returnable and I was told "yes". I was NOT however told that I would only receive in-store credit for my return. So now they have both the product back (unworn, with tags still on & receipt in hand) AND my money. There isn't much in the store that fits my taste so I'm out about $70.........I will never shop there again. I guess whatever it takes to make a sale..horrible customer service. Lying by omission is...
Read moreI seriously am in awe at how AMAZING The Nines customer service is. I have messaged them several times about items and they respond within the hour. Tonight I ordered a pair of pants, they dropped them off AT MY DOORSTEP within two hours of ordering. They were wrapped cute with a handwritten thank you. Seriously, it is so hard to come by great customer service nowadays but they absolutely surpassed my expectations! Well...
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