University Radiology — Local services in Linden

A very bad experience with this office. It started with a phone call last night in which I got yelled at for pointing out that the Rx was sent directly by the ordering physician. My son is autistic, epileptic, very strong and now very sick with abdominal pain and has lost 60 pounds in a short period. His Gastroenterologist works with University Radiology, with whom we go back 21 years. They provided excellent service for my late son from 2004-2018. This office was only interested in collecting payment up front and couldn't care less about my son. When he wasn't in the office 15 minutes after the appointment time, they promptly canceled the appointment. I informed them that he was in the parking lot with his mother and therapist, but they wouldn't budge. I could tell that the technician wanted nothing to do with us, since I was up front in explaining the challenges in getting the Ultrasound (to date, no medical professional has ever been hurt by my son; we make sure of that). The people at the front desk were rude, uncaring and unprofessional. The person who called the previous night has no clue what he's doing. I'm surprised that University Radiology has such an awful office, and highly recommend to patients that they stay away from this one, especially if you have any special needs. The East Brunswick and New Brunswick offices are great. Hard to believe that they're part of the same group as this...

Today's experience at the MRI center was extremely distressing, and it involved issues of discrimination. I arrived at the center five minutes before my scheduled appointment time, only to find the front desk attendant engrossed in a phone call. I patiently waited for approximately 5 to 10 minutes before she eventually attended to me to collect my information. However, she subsequently consulted with her colleague,MRI technician Devon, who refused to proceed with my appointment, citing lateness as the reason. The front desk attendant attempted to persuade the doctor that it was her own delay due to being on the phone, but unfortunately, the doctor displayed a rude and uncooperative attitude, ultimately denying me the MRI. This ordeal forced me to endure a one and half hour wait at the center, and in the end, I had to return home without receiving the...

I recently had my brain MRI done at this facility. I am very claustrophobic and was very worried about the process. I opted for a wide bore 3T machine at this facility after doing some research. Right from the front desk to the technicians my experience was 5 star. The staff is very helpful and makes you feel comfortable. Special mention to Sara and Kathy who were the technicians that helped me during MRI were excellent. I would recommend this facility blindly to anyone who is as claustrophobic and...