Ethan Allan in Little Rock, Arkansas employees one of the finest interior designers that I have ever had the pleasure of working with, Gage Leon. Gage was recommended to us by a colleague along with great accolades about his straightforward no nonsense approach. More often than not, the emotion thrill of the experience or purchase dulls the reality due to the romanticized justification of having purchased a luxury it, albeit this was absolutely not the case. Gage is a superlative interior designer who brings a level of compassion and understanding to the Ethan Allan store 197. Molly indeed has an aspiring rock-star in her midst. I write this recommendation near a month after working with Gage and still I cannot express his professionalism enough. My wife and I entered the gallery dress in rural- American attire and were greeted as if in formal attire. Gage looked me directly in the eye as he introduced himself with a handshake and the same for my wife. He provided a full tour of the gallery all the while listening intently to our requests and querying us about specific details. After an hour it was obvious that a trip to our home was needed. Without hesitation, he scheduled an appointment to which he drove nearly 80 miles. He arrived well prepared with literature and cut-sheets. He took the necessary photos, measurements, and information as we designed the furniture to fit our home. His eye for design was unwavering as he honestly conveyed what would and would not work as if we were commissioning artwork. In fact, he made two separate trips in all to ensure we were satisfied in the selection and overall design. We returned to the gallery that weekend and spent almost 5-hours testing the floor models that we selected, to include bringing pizza. Never wavering, Gage once again addressed our questions with the utmost of professionalism and humanity. Suffice to say, Gage is a superlative designer. His honesty and forthrightness are to be commended and...
Read moreI want to give a shout out to Steven Underwood, a design specialist at Ethan Allen in Little Rock. I had an issue with a warranty on a loveseat through Guardsman (not giving them a shout out except to say they make it very difficult to get a cover replaced). I reached out to Ethan Allen, and Steven (who was not even involved with my purchase) went out of his way to get us cushions to replace what was damaged. He kept in touch, gave me feedback all the way through the process, and he even carried the very heavy cushions out to my car and put them in it. He did not get anything for his time and effort, but I hope my 5 stars let everyone know he is who you should be dealing with if you...
Read moreI had a very clear vision of what I wanted, but all of the options from fabrics, colors, and shapes you may find shopping around can be overwhelming, specially if you don't have a clue about interior design. However our designer Maryan Louka went above and beyond to make sure we loved every detail about our project. I appreciate that she took her time with me since the beginning and that she didn't push me through out the entire process. I felt she had our best interest in mind at all moment and when she wasn't at the showroom, Molly was always there with a clear vision to guide us. I'm excited to receive all of our merchandise and looking forward to work with both of them...
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