I had the most unprofessional and unpleasant experience with a jewelry store. Over two weeks ago, we took my son's chain to this man for repairs. Tomorrow marks the two-week point. My husband called the store, and the man told him he was too busy to talk. When I called, he answered rudely and asked what I wanted. I greeted him with "good afternoon," but he responded by telling me not to ever call the store again.
The chain was a gift for my son's 17th birthday and cost over $1,100. He broke it while on vacation in Florida, and now we feel like we are being held hostage by this jeweler. I am considering filing legal action soon after writing this because if you couldn't fix the chain, you should have just...
Read moreI can’t say enough good things about this place. We had them custom design my engagement ring, and from the very beginning, Eric and Elizabeth were so nice, helpful, and professional. I wanted a specific stone that can be hard to find (a round peach sapphire), but Eric found the perfect one.
After that, I gave him terrible Microsoft Paint mock-ups I made of the design I had in mind. He took notes and made sure he had everything written down correctly. The final result was PERFECT. It was exactly what I wanted, down to every little detail. Absolutely gorgeous.
I highly recommend Hillcrest if you’re looking for engagement rings, and especially if you would like to have something...
Read moreWasn't sure what to spend on them for Xmas, my Mom and sister. And really couldn't settle on a price because my wish was, sorta: to please them both in a "happied," together way. I thought earrings might do the trick. At Hillcrest Designer Jewelry they listened to my plans. Then they were able to help me sift to the right high quality earrings, not simply coax or prompt me oblong at its top tier. ——Me: "Good, and these two pair almost match. Close enough that I realistically know which one each would pick." ——Hope so anyhow. [Further, this post is meant as a review of the business for its fine familiarity with why people acquire and wear jewelry. Not for Mom or...
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