Disney Store Outlet — Local services in Livermore

If I could I would give 0 stars, so we decided to go to the store with my 4 months old, it was around 630pm and sun was very bright, an older woman (Amber, store manager) was at the door and asked us to stay in line right at sun in our eyes, no one else was there in the line,I told her we will stay in the shadow then she can let us in, we waited few minutes and two people came and she let them in. My wife asked if she can let us in next since we've been waiting. She said No, we have to be in the line. I told her because of sun we don't want to stay in line and there is no line, then she went crazy on us that she cannot let us in unless if we stay in line right in front of the sun!!! I tried to go in and she didn't let me and v Blocked me with her hands!! I mean come on I have a 4months old kid with me and you are not the boarder patrol, I must say 12 dollars and hour and probably lots of psych med must gave ruined her mind!! We decided not to go in, but I promissed her she will hear from her higher up managers, possibly demoted or fired and I will ask them to watch the security camera, I won't let this case go unless if she formally...

I would give them a zero if I could give zero stars. I called and spoke to a representative on the 30th of November when my package was sent to update my address and she referred me to a UPS representative to “update” my address and they continued to “update” my address everytime I called for weeks. Finally, I called and they told me it was gonna be sent back to the sender six days before christmas. I no longer need the package to arrive I just want my money back and compensation for the actual real gift I could have ordered from a store that would actually bother having a correct address sent to UPS. I know the address was correct when I entered it as the first email I got from disney was correct so I know they sent that information missing to UPS, and the representative at Disney sent me to UPS even though weeks later I actually found out that UPS CANNOT update their address as its blocked by DISNEY. So I spent weeks calling for absolutely NOTHING. Merry Christmas to Disney and UPS. I’ll be sure to tell my sister that her gift will come...

Tried asking employees about any Mandalorian products today while my boyfriend and I were doing a product exchange today, I was being cut off in mid question by one at the register and both of us looked at each other as the lady was talking to my boyfriend’s brother, my boyfriend was grateful of the customer service but he and I did not like the lack of help I was trying to get from the employees throughout the store, though the one at the register answered my question but this review is about the attitude I was receiving. I worked in the outlets before and understand how chaotic it is in the holidays, I get it’s a tiring place to work at which is why I left to work elsewhere. It’s a forgivable situation, as a smaller woman I’m used to not being taken seriously. but it did give us that negative vibe as soon as...