Kevin Jewelers — Local services in Livermore

I had the pleasure of working with George, the store manager at Kevin’s Jewellers, and I cannot praise him enough for his exceptional customer service. From the moment I walked into the store, he went above and beyond to ensure I had a positive and stress-free experience. I came in to exchange a gift, and George was incredibly patient and understanding throughout the process, making sure I felt comfortable and supported as I browsed for the perfect replacement item.

Being nine months pregnant, I had to take a call and step out for a couple of bio breaks during my visit, and George, along with his team, remained kind, accommodating, and never pushy. It’s rare to find someone in retail who genuinely prioritizes the customer’s needs and comfort over making a quick sale, but George did exactly that. He listened to what I wanted, offered thoughtful recommendations, and gave me the time and space to make the right decision without any pressure.

What truly impressed me was how he went out of his way to ensure I left happy. Not only did he help me find an item I absolutely loved, but he also worked with me to offer a great deal that made the purchase even more special. His professionalism, patience, and genuine care made the entire experience memorable and enjoyable.

If you’re looking for a jeweller who truly values customer satisfaction and goes the extra mile to make you feel appreciated, I highly recommend visiting George at Kevin’s Jewellers. I walked away with a beautiful piece of jewelry and a smile on my face, thanks to his...

DON’T WAIT. YOU MUST GO!!! I was all set to get my engagement rings at another jewelry store and decided to walk INTO KEVIN’S JEWELERS. They heard me out on what I was looking for and told them I was just looking to compare. THEY showed me the same exact cuts, styles, and color for the ring I had in mind for myself and they were able to MAKE the ring I needed in the metal I wanted based on the ring match for my dream proposal in house, at no extra cost! Which was ready in just a few short weeks! When I returned to pick up the rings, they immediately recognized me! EVERYONE’S a rockstar at Kevin’s Jewelers. Each team member that works here is so friendly and gave 200% to hear my journey and actively worked to make my dream come to fruition. Now all I need to do is pop the question. Which I am confident that my partner will SAY, “YES!” I want to especially thank - Raul, Natalia, Alma; and honestly everyone else that took the time to talk with me and show genuine interest and support from start to finish. I can’t wait to come back and get our anniversary rings! Thank you again for everything. You made me feel confident in my choice to choose Kevin’s Jewelers as my ring destination. I couldn’t wait to post a review and take a picture of the finished product. #kevinsjewelersla...

I originally came to Livermore to return an impulsive purchase I made last week, and I decided to stop by Kevin Jewelers just to check it out—so glad I did! I wasn’t really planning to buy anything, but I ended up finding the perfect necklace with my initial. It’s exactly what I was looking for: gold, small, dainty, and with just the right touch of bling. Elizabeth was incredibly sweet and upfront with the pricing, and she gave me a deal I couldn’t resist. Alma helped with the payment and was so kind and helpful too. The whole vibe in the store is warm and welcoming, and they have a lot of cute pieces. Definitely worth a visit if you’re...