Lucky Brand — Local services in Livermore

I would not go to this store for a online return as they “cannot receive online returns”. Sales associate with much makeup was a little bit dishonest. I usually shop at the Napa outlets, but was closer to this location for a holiday trip. I had an online return and the sales associate said they do not take online returns, I get it. I have worked retail before and online returns would lower our sale number, but no need for the dishonesty. I called customer service after, to request a return shipping label and I asked if outlet lucky brand is okay to return and the representative on the phone said they should have received my return. I even called the outlets store in Napa and they said they should have...

I love stopping by every now and then to check out their cute selection of jewelry and belts when I want to treat myself to something small. The only downside is the lack of acknowledgment from the staff from each visit—they’re always caught up in their own conversations or on their phones sitting behind the registers, so don’t expect much interaction. If you don’t mind shopping solo and figuring out promotions on your own, it’s a great...

Feels like going to a Lucky Brand store (same layout) except for not having overtly friendly or helpful customer service. Without the steep discounts, prices are not outlet bargain prices, but more like their retail prices. You can do better at a good sale at one of their retail stores from my personal shopping...