Advance Novelty Company — Local services in Livonia

Terrible customer service! Employees are rude and unprofessional. This place will run out of helium and then charge you for tank rentals because they are too lazy to pick them up themselves! When I asked why the tanks are still in my facilities if they are empty and it’s been 6 months since they’ve had helium to replace them. The young lady on the phone rudely said I can pay $20 to have them picked up or continue to pay a rental fee per tank per location PER MONTH or I can drive them to their location myself. I had explained that I do not have a commercial vehicle that is equipped to carry helium tanks and the representative then told me that customers use their personal vehicles all the time to bring them tanks. I told her that I do not feel comfortable doing that because it’s so unsafe and she laughed at me! Supervisor (James) is even worst called me a liar and hung up on my face. I was told a couple months back that I would receive a call from James to further talk about my outrageous charges but sure enough James never called. I would rather pay more going through other companies than give another penny to this company. I don’t know how they are still in business with the way they...

This store is full of cool items and can help find new idea's or add to ones you already have. From Birthday's, Graduations, Weddings, baby and bridal showers there are things to find for most every event. In 2004 when I had my 1st daughter I came her and purchased what some may call a "HAT BOX" however I call them " "memories boxes" In 2010 was able to come get purchase another for my second daughter. These boxes are great to give gifts in also and come in all shapes and sizes. Also they are one of the only places I know where to purchase regular latex balloons filled with helium. Just a very cool and helpfully...

Good neighborhood party supply place. Have rented a helium tank from them several times and have never been disappointed. Great price, and the employees are very friendly and helpful. It's a small group that will remember their regulars, and I...