Took two weeks to get an appointment. Exam was fine, friendly staff. Glasses and exam were $1000. Gave a 20 % discount if no insurance but had to pay up front. Took two weeks for the glasses to come in. Glasses were measured wrong, and could not see out of them. Had to wait another week for a recheck appointment for more lenses to be reordered. Two more weeks past, no glasses so called and left message for my call not to be returned. Received bill in the amount of the 20% discount. Went in person the next day, office manager only could say "I don't know" and could not explain why it took 5 weeks, why no returned call, just said I had to run patients yesterday. She said she fixed the billing error and gave me the glasses. Manager said if I had any issues to come back in but never apologized for any of the screw ups and...
Read moreI’ve seen many eye doctors over the years and Dr. Ray is by far my favorite. He took the time to explain thoroughly what to expect for my upcoming cataract surgery and he patiently answered every question I had. Their equipment is state of the art and new. His staff goes out of their way to be patient and kind. You aren’t rushed around like cattle being herded. His front desk girl understood that I couldn’t do the online check in when I got there and she was more than happy to check me in herself. It’s so refreshing to be treated so kindly and to not be rushed around at a doctors office! I had a bit of a long wait but was more than happy to sit in their spacious and comfortable lobby because I knew that someone else must be asking as many questions as I was about to. I’ve been here 3 times now and I’ll never go to another eye...
Read moreI don’t remember the lady who took me back I do know she just had a baby 10months she said anyways she was wonderful! The lady at desk wit her cute pink keyboard was amazing as well n ofc the doc was great ! American best was my eye place but they are rude so my fiancé recommended this location inside was clean! Woah I was truly amazed and pleased plus it only take 2weeks to get your glasses maybe even less than 2weeks! I liked this place very much n will continue to make it my Primary...
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