Feathers And Friends Exotics — Local services in Los Angeles

Yes i will give you my input of how bad your store is and the way you treat your customers. Well you actually don't have the knowledge about birds you said you have been caring for bird for more than 15 years,so you should know if your birds are healthy or if something is wrong with them. But actually you don't know that because you don't even bother to take them to a vet to get check out you are to cheap for that you care more about the $$$ than the birds health . I BOUGHT AN INDIAN RINGNECK AND IT DIED 9 DAYS LATTER. After my Indian ringneck started acting weird and pooping a yellowish red color i took him to the vet, but it was too late. The bird had a liver disease. So after my bird died i called the store to see if at least i could get another bird or at least get half of what i paid for the bird, but the owner didn't want to compromise on neither of them. So i started doing some research and asking around and looking for answers as why did my ringneck parrot died after just having the parrot in my home for 9 days. Well the answer is that the bird already had the liver disease when i bought it, which the owner supposedly didn't know, why is that because he buy this birds from other breeders that he has no idea of how they are raised or treated .Well i didn't get my bird or any money back not even an apology or anything and as for customer service you are the worst person to speak to you don't even have ethics of how to resolve a situation like this one. WELL PEOPLE IF YOU WANT TO GIVE FREE MONEY TO A PERSON THAT HAS NO IDEA OF HOW THIS PARROTS ARE TREATED OR IF THEY ARE SICK WELL YOU HAVE COME TO THE RIGHT PLACE . If your PARROT DIES a week later he wont even bother to replace or at least give you some money back for your lost, i get it that its a pet store but as a GOOD person you will try to resolve the problem something he didn't even tried to resolve. That's why I RATE this store with one star it should be -1 star. Karma is a b**. i hope you enjoyed the $600 that you got for...

When a pet shop has a "No Photos Allowed" sign, that's a red flag. A good pet store will WANT to show off their happy healthy animals and clean living conditions. The cages aren't too dirty but they're so many birds stuffed in they can't fly or flap without slapping other birds. Interestingly enough, there were SO MANY cockatiels, usually there's many budgies/parakeets but there were also just so many cockatiels too. With the requisite dirty water, empty food bowls, & lack of toys. The fish and hamsters were also living poorly with bare amount of bedding, food, water, and hides. Only good thing I can say is the toys, perches, and other cage items are reasonably priced. Like many bad pet stores, their products are also dusty, meaning they don't wipe down or dust off or clean their own stock. I am also suspicious of how knowledgeable they are, how can you tell someone is knowledgeable if the person is ignorant themselves? Also, many of the 5 star reviews are just questions! That's not a review! I visited 3 bird stores in LA. This one is tied with Quetzal as the worst 2. It's bigger than Quetzal and there's more bad...

I had the worst experience here. I got recommended this place by my mother in law when visiting LA for the holidays and today at exactly midnight my lovebird passed away. I originally went to this place to get my lovebird's beak trimmed, but my mother-in-law mentioned they trimmed the claws too. The entire time I was their I was anxious and nervous and it was for a good reason because when the man cut one of Bloopy's claws it led him to bleed and the man put some anti infection cream on my bird, but that didn’t matter because a day after my bird started to behave differently, became unable to fly, started pooping a bright white color instead of his normal yellowish green stools and I took an oath never ever to trust my birds in the care of this place. I wish I had my lovebird by my side again, I'd give anything to go back 24hrs before I made the huge mistake of trusting in someone else that this place would be good for my bird when clearly it was the worst mistake and biggest heartache of my life. Rest in...