Genx Laboratories Inc — Local services in Los Angeles

They use to lie all the time. I choose a combo of two tests, one for Covid-19 infection and the other one for antibodies for which I paid $210. They only gave me results of one test. As I needed urgent, I've paid an extra $35 for same day results. I received my results next day, to be exact 32 hours later. They never called me to give me the results, I had to call them many times. Finally I received the results by phone just because and only because I called them, they never called me. Anyways they refused to reimburse me for the $35 I've paid for the same they results and for the test of antibodies they didn't do. I am still fighting for my money. I am filling a dispute on my credit card...

The blonde nurse swabbing today was really excellent and painless. I swab myself everywhere else in town because the other swabs at GenX (both facilities) have been so terrible & painful, even to the point of me bleeding once. I've swabbed myself over 100 times, all tests have been conclusive. I know what I'm doing & it's never a problem.

But GenX is my least favorite testing facility because they train their nurses to fight you on self-swabbing despite having the worst swabbers in LA County...except the blonde lady today who really should train all of the others. She was one of the best I've ever experienced at any facility by far. 👌🏽 A+ to her, the only reason my review...

I can only write this review from a friendly neighborhood individual perspective everyone I have met and or had conversations with have been respectful and pleasant and very helpful with some of my requests. I’d like to thank them all especially Mark for being kind and at least listening about what’s going on around the surrounding area. Thanks again to everyone that helped me at GENX. The cleaning staff has been very cordial and helping me retain boxes when I was going through a clean out. “B” that I meet on a Saturday, thoughtful and kind. For everyone else’s names that I have forgotten over last couple months I apologize, but you have...