Lake — Local services in Los Angeles

I recently visited this boutique after seeing their clothing online, which appeared stylish and promising. However, I was disappointed to find that the store only caters to very petite individuals, with their largest size being a “large” — which runs quite small. As a curvier customer, I immediately felt overlooked by the staff, who focused their attention on thinner shoppers who could fit into their merchandise.

While the clothing itself is fashionable, it is not size inclusive. I tried on two shirts, fully expecting they would not fit, and unfortunately, I was right. When I exited the fitting room, a sales associate asked how it went, and I honestly shared that the items were too small for me. She appeared stunned by my response and walked away without offering any acknowledgment or support. Following that interaction, she continued to behave awkwardly toward me, despite my decision to still purchase a few greeting cards from the store — a decision I now regret due to the poor customer service I experienced.

A simple, empathetic comment acknowledging the lack of inclusive sizing would have gone a long way. Instead, I was met with indifference and even, at one point, laughter from another associate when I mentioned the clothes did not fit.

I cannot recommend this shop. The prices are steep, the service is disappointing, and the atmosphere is unwelcoming to anyone who doesn’t fit their narrow standard of sizing. I encourage others to support businesses that prioritize inclusivity and treat all customers...

Lake is a wonderful part of the neighborhood. I stop in all the time for gifts, cards, beauty products, and clothing. They do fabulous gift wrapping. Everyone is so kind here, and they really work to help you find what you need. I love discovering new brands that become favorites. My dog is also a huge fan and is always greeted with warmth and a small treat. Thanks for being such great neighbors and making the boulevard such a delightful...

Kudos to Sascha who helped find the perfect gift amid a sea of choices. All the while politely socially distancing, sanitizing - a fine choreography. Melissa's curation is as flawless as a host in a coastal town in France - intelligent and cozy finds for all to enjoy, passed down from one friend or generation to the...