Pampered Hands — Local services in Los Angeles

DO NOT COME HERE!!! I went to get a dipped manicure 2 weeks ago. They cracked and lifted in 3 days. The following day I was able to fix two nails that were badly damaged, but not the whole set because I was short for time. I scheduled to get the remainder done a few days later. After the visit, I tested positive for covid, I called to cancel my appointment and told them I will come back when I test negative. Today, after testing negative I went in to get my nails fixed. They said they will only cover half the cost due to the amount of time that has gone by. I did not come in because I was sick with covid, they disregarded my comment all together and refused to fix my nails as once promised.

After agreeing to paying half, which was not what was agreed upon prior. The lady doing my nails took out the dip powder and was going to dip my fingers directly into the power. I stopped her because the OWNER said to not apply the powder this way, and said when I come in to get my nails fixed to ask them to use a brush to apply the powder instead. After explaining this to the lady she said she will not do my nails the way the owner said to apply the powder.

THIS SALON DOES NOT CARE ABOUT THEIR STAFF OR CLIENTS HEALTH. DUE TO COVID I WAS NOT ABLE TO COME IN WITHIN THE "APPROPRIATE" TIME TO GET MY NAILS FIXED ACCORDING TO THE SALON. THE LADY WHO WAS HELPING ME DID NOT CARE THAT THE REASON WAS DUE TO COVID. DO NOT GO HERE. IT IS NOT SAFE AND THEY ARE NOT...

I recently decided to get my nails done at this salon and I initially asked the technician for the price prior to beginning the service. She gave me the option between Gel X along with acrylics but she convinced me to try the gel x because It was “more natural”. I was initially quoted $30-40 along with the gel x being an additional $10-15 which made me feel like I was going to spend around $50-60 bucks on my nails. I also asked for nail art so considering the labor to do so it should have ran me around $80 bucks MAX. I ended up getting charged $130 closer to the final result of the service. I was very pleased with the art but the foundation was essentially not done to my liking especially for the price. My nails began to pop off after 48hrs of wear. I’m truly disappointed by the way that the person convinced me that spending $130 was logical especially for a style that was treated like press on nails. I’m more than willing to pay if the service was worth it, but I felt swindled to pay once she said that she will give me the price closer to the end. Also there were about 4 other ladies standing over her for assistance and to watch her work while she made commentary about my husband sitting near me as I was being serviced. This experience ruined my trust for supporting businesses spontaneously because the integrity is at an...

This place is hit or miss and today is the last miss for me.

The staff is nice sometimes and indifferent other times but also have rude moments.

They have you put your name on a list but they don't manage it well so they can't always keep track of who came in when and the order is often out of whack. If you say something about the order being messed up the lady at the front who manages the list is extremely rude about you correcting her. Ive been told the people went in front of me because of the service I'm getting or I'm told that I'm wrong and people came before me though I know I was there far before other people.

The techs are also extremely nice some days but then quite rude other days as though they don't remember how well your previous reaction was. The constant change in temperament here is ridiculous and unacceptable but ultimately leaves me feeling uncomfortable when I come so today has been my last trip. I'm sure when management reads this they'll shrug it off because they treat certain people certain ways all of the time. It truly just depends on the day if it's your day. Sad but I wouldn't recommend spending time...