I had a really distressing experience buying a dress from Timeless Vixen online. It happened some time ago but I still think about it and how upsetting it was. I bought what was for me the most expensive dress I'd ever purchased ($4,000 USD which came to around $7,000 AUD including taxes) intending to wear it to my wedding. When the dress arrived it was a different size to what was stated on the listing and multiple inches smaller in the chest than what the listing stated, as well as the wrong colour - it was described and photographed as baby pink but turned out to be quite a distinct brown-beige.
Not only did the seller refuse to let me return the dress, but when I did return it anyway (paying out of pocket for shipping to the USA and losing the government taxes I'd already paid) she actually refused to accept the parcel and had it sent back to me on a boat, without insurance, to Australia. The only way I could get my money back was to go through my bank. She completely ignored my messages and my distress. I cannot describe the sick feeling I had for weeks while it was going on and I was unsure if I'd lost $7,000, all while trying to plan my wedding. It was truly, truly awful.
Because I wanted to act in good faith, I still packaged up the dress a second time and sent it back to her. She managed to sell it to someone else, which she could have just done in the first place. Meanwhile I lost about $1,000. I will never forget what was, in my personal opinion, just incredibly...
Read moreTimeless Vixen is hands down the greatest vintage clothing store I have ever been to. I am a collector of vintage and I own a vintage store myself and Timeless Vixen is the Best of the Best. Lauren has curated an incredible selection of exquisite pieces. I saw pieces in the shop that I’ve only dreamed of! And so many rare and coveted labels, from antique to mid-century dreams to couture, it’s incredible! And Lauren is so kind and helpful, pulling dresses she somehow knew I’d love. And her knowledge of vintage clothing is incomparable, she is an expert of all eras. Timeless Vixen is an absolute must go! If you love vintage clothing and absolute dream dresses and rare pieces you’ll find it all here. This shop is the...
Read moreWhile enjoying a recent stay at the Beverly Hills Marriott, I had the opportunity to visit Timeless Vixen. Upon ringing the buzzer, I was admitted to the shop by owner Lauren Lepire. The decor is charming and the inventory of vintage clothing was exquisite. I don't believe you will find vintage clothing of this quality anywhere else. Ms Lepire was gracious, attentive and very knowledgeable about her inventory.. Keep in mind that the prices, while fair, reflect the price of couture clothing by esteemed designers such as Dior and Ossie Clark. If you are looking for a one-of-a-kind outfit for that special event or simply have a love for the designer look from days gone by check this shop out. You will not be...
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