Landmark of Louisville — Local services in Louisville

My mother went in on April 19 2024,on a Friday,,she was laughing,talking up a strom to them,joking,she got to go to her room,Up walking around,we took her walking her around the second floor..We was so happy to find a good place.All the people was so nice,,( I thought) .we left,came back the next day..To bring her stuff,,she was sitting in hall..I ask her,what she doing in the hall,said she want to keep a eye on them,,said they never check on her in her room..said they have not feed her,,Thank god,,we brought food,,so made sure she was feed..So her grandson came up Sunday,said she was a little out of it..He had to feed her..She said she was so hungry and still in hall...So we came back up Tuesday,she was still sitting in hall.She was a zombie,,She keep pointing at the nurses.saying bad,,crying..she kept nodding off and on.I kept saying want to go lay down..she say no..she was scared..The nurses said she has not ate, no breakfast or lunch,I told them no wonder,look at her,,I got a some food,and put it in her mouth,it just sits there, so I had to take it out of her mouth..I told the nurse this is stupid,can't feed her stuff,had a diaper on her..When she came in 5 days ago,went to bathroom on her own,ate like a pig..walk..I told them,got to get her off some of this medication.They said they would..Guy named Chris,,called me next day,,rude,,said she falled,and trying to rip her clothes off,I ask him,was she okay,,he said don't know,,he told me that if they can not give her what they want,for me to come and get her..he was pissed,, so we was coming next day to come and get her.Got a phone called said your mother pass away..this morning They did something to her,,it was her falled or they over drugged her..found out she was on second floor,moved her on seventh floor all the way at the end,in 712 B,something not right..please do not bring your family there..I learn the hard way,,Brought her in on a Friday,Tuesday she was dead.April, 25, 2024.There will be a...

Femm M. provided the first review, and I investigated their post. They are 100% correct. Lottie Kleire posted the very first review of Eastway on Facebook. However, Ms. Kleire is currently employed at Eastway under the name of Lottie Nicholas as Director of Nursing. On Thursday, August 7, 2025. I had a meeting with Ms. Nicholas to address the undeniable lack of care for my grandmother. Ms. Nicholas (Kleire) contacted the Kentucky Cabinet of Family and Children Services to receive verification that she could speak with me concerning my grandmother. After they provided permission for Eastway to speak with me, she did not provide any information and even suggested that I provide materials needed to care for the grooming of my grandmother (a foot bath). I immediately contacted Adult Protective Services, Jefferson County District Judges, and KCFCS. If Ms. Nicholas takes the time to deceitfully create a public review about her facility, what else is she capable of denying the truth about? This senior care facility requires new leadership. I had a meeting with Mr. Kellogg in 2023, and he was not helpful. His daughter Katelyn Kellogg posted a Google review and praised her father, without stating that she is related to the director. I am on a personal journey to ensure Eastway takes accountability. I am not just simply making a review. This is the beginning of Eastway being held accountable. I have visual...

If you love your loved ones DO NOT send them to this place. They abuse the patients, leave them dirty, doesn't give them their medicine as ordered, don't serve them their food on time if they're unable to walk to the dining room. While visiting my dad I heard patients crying for help and no one checked on them. I heard them screaming no don't hit me anymore. They kept unplugging the phone in dad's room so he couldn't call us and tell us what they was doing. So I bought him a cell phone and everything was going good, until one evening my dad called saying that a male worker slammed him down in a chair and hurt his shoulder.I went up there to checked on him that night and reported it the next day. A day later my father's phone was "lost". I started going up there more (almost every day). However I have Sickle Cell Disease and the moment that I got sick and couldn't go up there to check on my dad i got a phone call saying that my father coded, 30 minutes later he was gone. The nurses lied on the reports about his blood sugar saying they checked it and it at 8am and it was 234 they said they gave him his insulin and checked it again at 11:22am and it was 176 and my dad was disoriented so they called EMS. When EMS arrived they checked his blood sugar it say "HIGH" (which is over 600) my dad died before reaching the emergency room. His blood sugar was still...