Got tricked into a 2 year contract when I only wanted 12 months and thought that’s what I was signing up for. Moved and didn’t use it because it wasn’t convenient to our location anymore and they wouldn’t let us out of our contract so we paid the remainder of the 12 month contract we thought we had signed, was told everything was good and the terms of the agreement had been met....TWO YEARS LATER after not hearing a thing from them they started harassing us to collect for the “remaining cost of the two year contract” we were upset especially considering two years had gone by without any attempt to contact us about this supposed $1600 debt. We had just had a baby and work had been slow for my husband during this time, there was no way we could afford an unexpected bill of that size within 30 days which is what the owner was requesting. I asked if there was some sort of payment arrangement that could be worked out...had they communicated to us prior to this specific time (within the TWO YEARS that had passed since our last contact) we may have been able to pay it. He however was unwilling to consider the circumstances and work with us on an arrangement that would be manageable for us ....the owners of this establishment don’t care about their members, they don’t have integrity in how they handle their contracts or how they manage their business. Very disappointed. Considering reporting with the...
Read moreThis gym is just OK. "Most" of the equipment was functional, but outdated. I would have continued my membership, since it's close and convenient for what little I use there, however they just don't treat their members like actual people. Back in May of 2015, I broke my ankle and had multiple other health and physical issues, rendering my membership pointless. I called, spoke to the manager, Eric, and he told me that I could not cancel due to my contract, but could put the membership on "hold" for three months. He said, after that, I could write a letter (yes, archaic) to the payment processing company to cancel my membership, which I did. I recently looked up my account, and noticed that they have been charging me every month since May. When I called to figure out what was going on, Eric said that they never received my letter, and that I was still under contract, and now OWE money since my credit card expired. I am still dealing with this and don't expect an amicable resolution due to the rude nature of Eric's demeanor over the phone and in email. Shady practices, rude staff. Bottom line, don't get into a contract with...
Read moreI love this place. I was looking for a gym closer to my house and ended up here because it was the closest. I went in and was greeted by the very friendly staff and given a full tour of the gym, Then they showed me their very reasonable prices and I was sold. I have been going for a few months now and everyone who works there and all the trainers I have met have been exceptional. They have pretty much all the equipment you would ever need. Nothing fancy but everything works. They have multiple sets of everything as well so you don't usually have to wait around for a machine.
My favorite part about this place though is I don't feel like I am walking in to an elitist or unwelcoming gym like some places I toured before making my decision. I even decided to go to one of their fitness classes the other day which is something I probably wouldn't have even thought about doing anywhere else. It was an overall great experience and I will definitely be going regularly.
Bottom line if you are looking for a no frills comfortable and welcoming gym with affordable prices this is the...
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