Toot'n Totum — Local services in Lubbock

Terrible service on Christmas from the assistant manager who could obviously care less on whether or not the service was good. Obviously just there for the paycheck. Sad part is it's a new company they hasn't even been open that long it was our first visit and we live only a few blocks away. We definitely won't be quite about our downgraded visit it was so discriminated, inappropriate, and absolutely awkward never again will I bring my family or my friends into this kind of environment. I will also make sure and climb the ladder until I get to the right person to make sure this doesn't happen to another person again. Worst service ever pleases do not come here. Save your visit go to...

Came into this store with my daughter to grab a few drinks and snacks. Isabel greeted my daughter and I and asked if we needed any recommendations and was very helpful in all aspects of great customer service. However one employee was the reason I gave this store one star. She was rude and cussing had no respect for customers in the store nor for other employees who was cleaning and doing her job. When I went to pay she was on the phone and paying more attention to who she was speaking to rather than taking care of customers. Someone like her should not be in customer service. I may...

Went in there with a bag, offered to put my bag behind the counter because i know stores usually have rules for back-packs and such. They try to convince me to leave it by the door..in this area? No. I tried to convey my feelings to them about this and they only met me with extreme attitude. Then- when i decided to take my business elsewhere, they were audibly laughing and speaking about me. Workers pretty much always disrespectful if you look a certain...