Capital Pizza — Restaurant in Lubbock

I apologise for the plain one star review that the manager (I am guessing) replied so violently to. You mention in your response that my account has a lot of one star reviews but fail to notice a greater number of five or four star reviews. I will elaborate on what made me unhappy about my visit yesterday.

I came to Capital Pizza at 8:50 and me and my date sat at the bar. The bar was dirty and remained dirty until the bartender gave us a roll of paper towels and we cleaned up the space in front of us. After waiting for some time the bartender asked us what we wanted to drink and left for at least ten minutes. It really shocked me, seemed like "I know what you want but I am not giving it to you" type of situation even though she was standing right between us and the beer fridge. I mentioned that the beer I ordered was from my favorite brewery (left hand brewery) and I would really appreciate it if she mentioned that Capital Pizza had some of their seasonal brews as well (I didn't notice them initially and didn't feel like waiting another hour after I finished my first glass). I understand that is not a must, but that would be something I would call good service.

As I mentioned before, we we're sitting at the bar at 8:50 and were ready to order right away since we come to this place often. We only saw our food at 9:55, which in my opinion is an unreasonably long time for a calzone and a salad. The calzone was cold when we got it, and that's not the kind of food that's good both hot and cold. Waiting for our food so long and getting it cold made for a bad experience. We felt like that wasn't worth paying as much as we did.

I really don't appreciate the manager/owner attacking me for an honest expression of my opinion. I understand your frustration since I didn't write a comment on my review, but you could ask for it in a more polite manner.

You mention that you strive to make your restaurant better, but I am FAR not the first person to be unhappy about the service, a great number of reviewers mention good pizza and bad service, so it seems like you have done nothing to address this (often mentioned)...

Holy wow this place is amazing! Ok seriously, the staff was super friendly and did an amazing job keeping my Dr Pepper full the whole time I was there. Even my drink was awesome because they don’t use those little sissy cups that are empty after two good pulls from the straw. Their cups are giant ones that You can drink deeply from without the dread of emptying it and having no drink as you try to flag down the distracted waiter to refill your cup. AND, even when my drink got low the cute tiny bar lady was on it, filling it like a champ. I realize that I’ve gone on and on about a simple Dr Pepper but drink management is a serious problem at establishments today. The pizza, oh baby the pizza!!! I got “The Big One” because it has almost everything that makes me happy on it, plus the name reminds me that this pizza is not helping this belly of mine get any smaller. If you’re going to have a cheat day do it right and shoot a big “F-You” with double middle fingers to that diet you’re supposed to be on!! Trying to fight back tears of joy at seeing this masterpiece of pizza evolution, I planned my attack. Carefully selecting the slice with the most everything on it I dug in. Ohhh yessssss!! Food bliss so good that the tiny cute bar lady was both worried about my physical health and a bit freaked out by the involuntary pizza “O-Face” that was plastered across my mug. Seriously people, you have to try this place! They like fold the outer circle of the pizza. So instead of that strange crusty breadstick of sadness that you get with normal pizza at the end of a slice, you have this flaky triangle pizza taco that fills you with happiness. Don’t be surprised to find yourself giggling like a school girl when you start in on your pizza taco. It’s heavenly! I give this place 5 stars and a crisp high five. Please know that I will forever be praising this pizza and I fight the feelings of sadness as I will probably never eat here again because I do not live up here. Thank you pizza people for your amazingness and I hope that I did not scare the staff...

If I could describe the perfect pizza crust and then have someone make it, I think it would turn out like the crust at Capital Pizza. Soft, chewy (in a good way), and warm on the inside, lightly crisped on the outside. The pizza is not soggy at all even though they don't hold back on toppings. There are lots of options for traditional and specialty pizzas, and a really extensive beer list. I typically love a BBQ chicken pizza, so I had to try the Smokehouse pizza which is similar but has pulled pork instead of chicken. It was SO GOOD. Meat lover's also was delightful and lived up to its name. The place is unassuming, there is parking available, and the service is very good.

Update: It was so good we went back after a few weeks. This time, I had the special (Capital Cordon Bleu) and the flavor was everything I'd hoped for and more. The yellow topping is dijon drizzle. This place is consistently delicious. It'll be tough to try another pizza place in Lubbock in the future!

Update 2: A few times, the crust has been a bit off (thinner and a little overcooked) but that is not the norm, as long as you don't order a thin-crust pizza (definitely opt for thick crust here!). This is still the best pizza place in Lubbock and it could rival pizza places anywhere.

Update 3: Over the past year or so, the crust has been much more consistent (i.e., best crust I've ever had), and now (January 2025), they've updated their menu to include even more delicious options. I tried a half campfire, half hot honey pepperoni. Highly...