Planet Fitness — Local services in Lufkin

Plot twist; Payment issues. So I had no issue with it for months. Signed up for a year contract for 20 dollars a month and enjoyed going nearly every morning. However, in end of May beginning of April, I was charged a second annual fee. I say second because I'd already payed it back in February. It took them 3 weeks to come with a solution to what was an easy answer, refund the money. Peeved I had them lower my payments to 10, something they assured me was no problem and changed nothing with my contract. Of course they didn't want to refund, so they offered me three months free by counting paid.

Was fine, but after that I was soured to going so soon I stopped. When it hit the end of October I requested to cancel since I wasnt going, they told me it would be 50 dollars to finishing paying what I owed till April. . . That didnt sound right. I got the contract long before how'd it get extended three months. Tried to talk to them about it and got the literal run around about so I got fed up and asked my bank to make sure they got no more money from me. The people are nice till you get them on the phone and theyre rude out the wazoo. I will not go back nor recommend, and to those who stick to it? I'd advise to watch your bank accounts for...

I have had a membership since 2015 with PF. My hubby travels so I’ve seen a lot of PFs about 10 to 15 nationwide. Lufkin is how my home gym since Feb of this year. It is by far one of the best I’ve been to. Layout is great. Customer service is by far the best I’ve been around. All the folks that works there are always the best. The one that stands out to me by far is Arien, he is amazing and you can tell he loves what he does. And enjoy meeting people. The only bad I have to say bad about this PF is some of the customers that don’t wipe down and pick up the equipment/weights that they don’t put back for others to locate were they should be. Yet the staff comes rite behind these inconsiderate people and pick up after them. The staff are not your maids or parents. Some folks that attend need to bring down their egos a bit. Sometimes some of the hydros don’t work and they run out of paper towels. But you can’t blame that on employees. That is manager or regional managers responsibility for the workers to be supplied with what they need. So folks lighten up on these folks that are there to...

I can’t say enough great things about the Planet Fitness in Lufkin! From the moment you walk in, the staff is super friendly, welcoming, and professional. They make you feel right at home and are always ready to help if you need anything.

The gym itself is extremely clean and well-organized, with plenty of machines and equipment to go around, even during busier hours. I’ve never had to wait long for anything, and everything is well maintained and in great working order.

The atmosphere is relaxed and truly “judgment free.” It’s perfect whether you’re just getting started or have been working out for years. The Black Card perks like the massage chairs and tanning beds are a big bonus too.

Also love that they’re open 24/7, super convenient for anyone with a hectic schedule. Overall, the Lufkin location stands out for its cleanliness, kindness, and consistent quality.

Highly recommend this place to anyone looking for a great gym...