Mobile Spot-iFixphones - Lufkin (CellPhone•iPhone•iPad•MacBook•Xbox•PlayStation•Computers•Laptop•Tablet) — Local services in Lufkin

Visited this place from out of town with a broken screen. I was quoted $85 for repair on an IPhone 8+. I returned to pickup and purchased a screen protector and a phone case for my newly fixed phone. I return home and noticed that my phone was blurry on FaceTime and pressing keys on it’s own and my finger print button did not work. I also later dropped the phone and it cracked remind you I purchased their screen protector it cracked the actual screen and the screen protector was untouched . I took it up there and explained this and was rudely told that “I just need to be more careful” as they will not fix the phone. However that’s poor because you make money when I break phones. I called back up there and Cynthia was rude, I asked her when the supervisor would be back and she stated she does not know and for what. I would strongly not suggest this place as the customer service is terrible and they are looking for a quick dollar no reason my phone should be cracked the next day with a protector they must use low quality off brand...

This dude completely jacked my phone up. My screen was cracked. Prior to taking it to him everything else was completely fine and working. He replaced the screen with chrome instead of my original blue, then added a white back. The phone was lighter weight also. He went back and forth about my phone color not being an original. I asked for my old screen and a refund. Took a week to get it back. When I got it back it was cracked in new places and barely put together. Sent my phone off to Samsung for repair. My main board and camera lens is also damaged and needs to be replaced. He charges the same amount for original replacement parts but the parts are not authentic. He has cost me an additional $250. I would avoid at all costs!!!! Totally not worth thinking you save a few bucks. Trust me...

DO NOT GET YOUR SCREEN REPLACED HERE. The reason for so many 5 stars is the deal they give you if you leave them 5 stars you get a free screen protector. The warranty on the screen replacement was 2 weeks. My phone started glitching at exactly two weeks since I got it “repaired”. It shuts down about 10 times a day at random, for varying durations. It is cheap for a reason. If you get your screen replaced go ahead and spend the money to get it done...