Nail Boutique & Spa — Local services in Madison

I used to love this place to get my nails done everybody was awesome I had an incident where the owner did my nails I wasn’t happy with my nails. I had them re-done a couple days later, every since then I noticed a change in some of the employees attitude towards me as if they had a conversation about what happened to my nails , i went in yesterday and noticed a conversation between the owner and another employee and noticed that they were looking at me . I do not understand the language I felt it to be very offensive because I do not understand the language I felt it to be very rude I will not return !!!!!. I have tried to make an appointment with two ladies that I really like the way they do nails ,they refused to make me an appointment with them them when I call to make the appointment they say they are not going to be in that day. Just very unprofessional if you ask for a certain person to do your nails they put you with somebody else they just cannot and will not ever make me happy again. Just bad...

I took my grandmother here for her 91st birthday because she was not happy with the length of her toenails and accidentally cut herself trying to trim them. The staff took such great care of her. When the nail artist was massaging her my grandmother would ask her to focus on certain areas, and the nail artist took her time to make sure my grandmother enjoyed it and she even rubbed her aching shoulder and knee though this isn't part of the service. All this happened, by the way, with both speaking very little English, which was so awesome to witness how empathy and communication can transcend language barriers. My grandmother was nervous at first letting someone else cut her nails but at the end she was so happy. I highly super recommend this place, especially if you have an elderly person in your life that could use some pampering. Plus I saw their health score was a perfect 100 👌 I'll definitely be going here...

Quality of work is phenomenal!! Every single salon I have ever had my nails done at ending up chipping, scratching, messed just a few minutes after I leave because they were never dry all the way (even when I was told that they were good to go). Not here! They rock hard and i went shopping after and acted like they've been painted for a while, not a single mark! Picture attached is after I did my grocery shopping! Jimmy asked a lot of questions to make sure my nails were exactly like I wanted them. And he even told me about his 2 week guarantee! Who does a 2 week guarantee on nails?! NO ONE! Kathy gave an amazing pedi, constantly checking temperatures of water, hot towels, etc, making sure I was comfortable. Best pedi I have gotten! I'll admit that I paid more than I normally would BUT service both in how they interacted with clients and the quality of work, it was very...