King's Great Buys Plus — Local services in Madisonville

JOSH THE MANAGER WAS PRETTY MATTER OF FACT ABOUT MY PERSONAL ISSUE WITH THE POOR/EXPENSIVE WARRANTY PRICE OF MY NEW CLOTHES DRYER, WHICH WAS VERY CLOSE TO ½ OF THE PURCHASE PRICE. I AM VERY DISPLEASED ABOUT THEIR POLICY OF REVERSING THE HANDLE OF THE DRYER DOOR. IT ALL BOILED DOWN TO "TIME". HE STOOD BY HIS REASON, AND I STOOD BY MY OPINION. IT WOULD NOT TAKE AN ADDITIONAL 30 MINUTES TO DO IT IF SOMEONE DID IT ON A REGULAR. BECAUSE OF THAT I GIVE THE STORE A 3. ALSO. I HAVEN'T USED IT YET BECAUSE OF HOW LONG IT TOOK MY NURSE TO REVERSE IT. I WILL SHOP AROUND IF/WHEN I BUY THE MATCHING WASHER SOON. THIS IS NOT TO BASH THE STORE. BUT TO BRING AWARENESS TO THE LACK OF CARING. I LOVED MY FRONTLOAD DRYER THAT I PURCHASED FROM THEM THAT WENT OUT AFTER 14 YEARS OF EXECELLENT PERFORMANCE. BUT THE DRYER DOOR WAS ALSO ON THE WRONG SIDE. I KICKED MYSELF FOR NOT INQUIRING ABOUT THAT ISSUE BEFOREHAND. BECAUSE I HAVE HEALTH PROBLEMS THAT AFFECTS MY STANDING, REACHING, BALANCE, AND MORE. SO, JUST A LITTLE CARING WOULD OF WENT A LONG...

King's is the best place to go to get a great deal on whatever you may be looking for. We went in for a dishwasher the other day, and it's going to be delivered and installed on Friday. We will not go to a "big" store for anything after our experience in 2009 with the one big chain appliance store in town. We went to buy a new washer and dryer with cash, and were told that we needed more money to get the washer and dryer we wanted. We went to King's, and told Josh what we wanted. He said, "Give me a minute to go over the details." We had already been dealing with this for hours so we figured a few more minutes would be ok. Josh came back and told us, "I can do that for you, but I can't cover taxes in the total." My husband didn't care about the tax, we were just glad to have the washer and dryer for what we had agreed to spend, plus tax. They have been one of our favorite stores since then. King's will always have our business, even if they don't give us discounts for everything we buy. We are loyal...

I love working with King's in Madisonville. They have done wonderful work for us over the years and helped us recently with our washer and dryer; despite the dryer not being bought from King's, they still helped move it downstairs. Kelly helped us with buying a good washer that is also affordable. Jason and Marcus were quick with moving things and very considerate of how they moved the units. Very careful not to damage anything and wonderful customer service. I will recommend this company forever to anyone who needs appliances or furniture along with help...