My father in law has been a resident at the Villas for over two years. During the past two years the amazing staff have embraced him like one of their own which as you can imagine takes tremendous amount of anxiety off a family. For a resident who is going to be 96 you can only imagine the comfort that he feels from all of the attention that he is receiving. Over the past two years he had a number of health and wound issues nonrelated to the facility that have required a significant amount of attention by the nursing team. This has been addressed not only timely but by constant updates to the family on the status of his wound care and health status on a regular basis, sometimes daily, sometimes weekly. The wound program led by Joy has been amazing, attentive and proactive in facilitating wound healing. The wound program includes daily monitoring, treatment, weekly wound rounds with a Nurse Practitioner, and nutritional assessment with the Registered Dietician. What a relief for him not to have to leave the facility for any additional treatment. The entire Nursing Team including Laquasia, Joy, Sue, Becka, and others treat him like their own family member. The nursing team are continuously monitoring him and are accessible and responsive to any questions or concerns we as a family have. My father-in-law is not an overly social person however the activity team led by Kristin get him up and engaged and “smiling” which is by no means an easy feat. The Villas does an amazing job with their big events including a Luau last month complete with a “hula dancer” and this month Octoberfest for the residents and families which included arts and crafts, petting zoo and face painting which was enjoyed by all. My father in law is not the easiest however he goes into the dining room and the dining staff immediately meet his nutritional requests with constant attention. Overall, as a family we feel that we have made the right choice in choosing The Villas as a home for our family member and...
Read moreI cannot begin to list all the positive things to say about living in The Villas of Manalapan. There are just so many people to acknowledge that I would run out of space. I can only tell you that what makes this place different from all the others is that if you have a concern or a question, the administrative staff is available and responsive to your needs. You may not always get the answer you want, but you will get an answer and they will do everything in their power to help make it right. They are constantly present and accessible seven days a week. The place is really upscale and very clean. My 93 year old recently widowed mother came here about a year ago. Needless to say, it was a devastating and a difficult transition for her to leave her home in Florida and come to New Jersey. From the moment we entered the Villas, we felt the unconditional positive regard the staff has for this very unique population and we have received excellent care and attentiveness from everyone she comes in contact with which includes the medical, activity, custodial, reception, food service, and operations staff. Because the Villas is not part of a chain facility, there is a consistent regular presence of the people who work there and I have witnessed personally the strong connection they make with their residents. It is wonderful to know that my mother is safe, well taken care of and has the option to participate in all the amenities the Villas has to offer. Because she is at The Villas, I have been able to resume some of my daily activities without worry because she is so...
Read moreTruly a terrible experience. Be very cautious placing your loved one here. It may come in a pretty package, but the box is empty. There are many nice people who at times tried to do better, but a chain is only as strong as its weakest link. And there are several weak links. The Villas is consistently understaffed, and there is no accountability or oversight from corporate. In 18 months my mom had Covid 2x, several UTI’s and suffered from severe malnutrition and dehydration, which ultimately killed her. I was 100000% on top of everything and they still were unable to consistently provide the engagement, errorless healthcare, and nutritional support my mom needed to thrive and survive. Staff was willing to hear my concerns, and agreed to most ideas I suggested for improvement, but didn’t follow through on anything! They never initiated the conversation and without fail their only ideas cost $1-2,000 extra each month. Do not be tricked into their “1st floor-Independent living” scam. That’s their way of providing, at best, negligible support under the guise of “independence.” Truly independent people don’t need to reside in Assisted Living communities. Food is only served during limited hours and the quality and preparation of meals is inconsistent, and not well-balanced. The best sales pitch, the glitz and the promises are only to get you in. Trusting what you’re told at face value will inevitably come as a detriment to you and...
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