Before I say anything, I want to be clear that I am a huge believer in Habitat's mission and have been a frequent restore shopper for years. This particular store has always been a bit atypical, mostly because they have a large percentage of their inventory still with tags on. I'm sure some stores like Target will donate excess inventory and get a tax write off. I assumed that explained most new items on the floor.
Today I told a manager that when I put in the info on the tag a different chair came up that looked just like the one next to it. I figured it was a mixup. I was told that she bought the chairs herself and knew it was correct. She said they actually buy things from Ashley furniture new and sell them at their store. This would make sense if they bought at a discount and sold for the same price, but they were selling them at 75% over the price at Ashley. At least for that chair.
That explains why a number of items over the years have been marked as more expensive than buying them new elsewhere. So.....are they just out of touch with the people who shop at the restore or are they just bad at business? I do not know.
They can obviously buy and sell however they want, but seeing as those most folks seem to go to the Restore because they can't afford to buy new, this feels like they're taking advantage. In this example someone might be inclined to buy this chair at $325 because it's 25% off today, but they'd still be paying over 20% of what Ashley furniture sells these chairs for, and there isn't even a...
Read moreMy husband & I are building a Skoolie so we came to check out the store. We were able to find some good things. We had really helpful workers who helped us with figuring out pricing and loading up our vehicle. We were running out of time and couldn’t pick up a vanity we wanted.
We came back the next day after church and did not have the same experience as Saturday. It was hard to find someone to help us but, we got the vanity and flooring we wanted. We stated the price told by us the day before and the manager was very upset about pricing but validated the price. I explained the worker, which they told us his name was Chris, was super helpful.
I found it to be unprofessional that I had to hear the staff complain about the pricing and huff and puff around. We asked for help getting our vanity into our truck (due to my broken finger) and waited 10 minutes. After that, we saw the manager, Tim, help the man who was in line behind us so, we loaded it ourselves.
I don’t think we should have to deal with work politics when Chris was super helpful asking us if we needed assistance during our shopping. We asked him many different prices and help caring the bathroom items we had on Saturday.
Some prices are good. Some are really overpriced but I would recommend. It depends on what...
Read moreTerrible prices compared to other Restores. Firstly, I have shopped at many different Restores while trying to find furniture for my first apartment. The prices and selections are pretty good at most, so my father and I had traveled to the Maple Shade, NJ Restore on 4/3/21 and the prices are absolutely horrid. Usually at the Restores a shopper can find a decent couch for about $25-$150. But at this Restore, I would have been lucky to find any couches under $350. And the tables were marked up to $600-950 USD? This is a Restore, right, not an Ashley Furniture store? And the selection is horrid compared to other Restores. There was about 65 gray shelf units all the same make and model, and many, many other repeat furnishings that were really mediocre. I think the positive part of the Map,e Shade Restore was the vast selection of carpets, but good luck finding prices on them like at other Restores. My advice, skip this Restore and go to the Langhorne, PA or the Manahawkin, NJ store. There are better selections at much better prices, as expected from a donation/consignment...
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