Advance Auto Parts — Local services in Marathon

BE AWARE OF RETURN POLICY AND WHAT THEIR SHELF PRICING READS AS IT IS FALSE. Not a bad place, they have what you need for your car. However, be careful with returns and what the prices of the items in the store read. I paid $50 for a can of A/C Pro when it said $34.99 on the shelf. There’s some kind of sign up process where they will refund you the $15 online I guess which I have never seen or heard of before. Then I try to use the A/C Pro on my vehicle in the parking lot. The indicator reads “see instructions manual” which ended up meaning I did not need the A/C pro. So I go inside with receipt to return the product but because I opened the directions on the can I guess I voided the return. That in itself just doesn’t make sense. Small businesses like this should take more care and consideration for the consumer and let them return things when I literally brought it back in excellent condition after I paid for it. I will not be buying anything from this...

I too, must leave a review because BETH saved our vacation! We rolled in with a bad alternator and waited for the 7 a.m. open when Beth not only helped me find the part but added I'd need to charge my battery and handled that for me and lent me a few needed tools while I removed the core. Waldo stopped by time-to-time just to see how things were going and share Chevy van stories. Extraction complete, we walked to Circle K and waited for our 2 p.m. alternator arrival which was perfectly on time. It took just minutes to install, and by 2:30ish we were able to continue our vacation. THANK YOU BETH, WALDO! Along with the unnamed kind strangers who gave us a jump up at Robbie's Marina. Everyone, for that matter, at Advance seemed helpful and friendly, and that comes from quality people as well as management from above. There's hope for...

I would like to share my very positive experience today. While passing thru the Keys, I had a part malfunction on my diesel truck. We stopped into the store in hopes we could find something that would get us by. Without hesitation, one of the employees (Bruce) helped my wife and I well past the typical scope of duty. He researched my vehicle, found the part, and gave us every bit of information he could. Just when you think customer service doesn’t exist anymore- Bruce sets the example well for the other employees. I’m not sure if he is a manager but should definitely be. Thank you for the great experience!! I will definitely return to...