Marblehead Custom Jewelry — Local services in Marblehead

Craftsmen of the highest order. I brought in two pendants I have been hanging onto for a long time hoping to one day get them fixed so I could wear them without the constant worry of could next time be the time the soft metal gives way and they tumble into oblivion, never to be seen again. (With the one exception being Gollum.)

Truth be told, these pieces aren’t worth much in market value but they are priceless to me. The team made me feel welcome immediately. The store is impeccably clean and the waiting room features stylish, comfortable furniture and showcases some of their rare gems and stones. There is also a case that displays some of their meticulously crafted pieces.

But all of that could describe any other custom jewelry store. What sets Marblehead Custom Jewelry apart is their genuinely friendly staff who take the time to ensure they understand what you want and explain the options to achieve that end result. Turnaround time is quick especially for custom jewelry and the work is top notch. They were able to create a sturdy solution for my favorite pendant which is made of soft pewter and for which the original ring had virtually disintegrated.

Now I wear it with confidence, unafraid that it will disappear into the hands of Gollum should I travel deep into the...

Finding Marblehead Custom Jewelry was one of the best parts of my summer. Here’s the story: One day I was walking along King’s Beach and found a pearl inside a mussel shell. I instantly knew I wanted to turn it into a ring, but I had only a vague idea of what I wanted it to look like. When I brought the pearl to the shop, Graham and Steven were just as excited about my find as I was. They told me all kinds of fascinating facts about pearls and showed me some of the incredible things in their shop. Honestly, I could have spent hours just listening to their stories and learning from them! The design process was so much fun. I shared my rough idea, and they somehow took it way beyond anything I could have imagined. The final ring is perfect—beautiful, unique, and completely “mine.” It’s one of those pieces that tells a story every time someone asks about it. Their shop is full of amazing, one-of-a-kind pieces. Even if you’re not looking to buy anything, I’d still recommend stopping by just to look around, meet Graham and Steven, and soak up the creativity! They turned a little pearl I found on the beach into something I’ll treasure forever. Thank...

From the moment we walked in, the staff was incredibly warm and welcoming, instantly making us feel at home. We came in to have a piece of jewelry repaired and were thrilled not only with the quality of the work, but also with the entire experience. While we were there, they kindly offered to take a look at some broken chains we had brought along, thinking they were worthless. To our surprise, they offered to buy them—and the amount they gave us actually covered the cost of our repair, and then some. What truly set them apart, though, was their willingness to go the extra mile. We had an upcoming wedding just five days away, and they made it a priority to have the repair completed in time. Their effort and kindness went above and beyond our expectations. Highly recommended for both their craftsmanship and...