Marblehead Gardens — Local services in Marblehead

Although I was initially excited to go here, since we moved into a house in town with a nice big back yard and garden, this place was a big disappointment.

We went to pick up an Xmas tree 🎄 here the week before the holiday. That part was simple enough. We chose one, found someone who worked there, they wrapped the tree, and I was able to get a kid from the lot to haul the tree out to our car with me to tie it down to our roof rack.

However, when we went in search of tree decorations, a tree base, lights, etc., the process quickly went off the rails! The store shelves were nearly bare, what was available was damaged or in rough shape, all tree items were grossly overpriced, and no employee was anywhere to be found. In a series of separate interactions with one employee (we approached this woman independently, the only employee either of us could find in our divide-and-conquer strategy), we were each berated by her and told how we were shopping incorrectly. (?!)

Certainly, we all understand the stresses of the holiday season. I've suffered through working in retail over the Holidays. No fun. That said, in separate interactions with this woman, I was told "Well, I can't leave my spot, so you're just gonna hafta go find it yourself!" (The tree bases weren't in either place she described; I searched the small lot for 10 minutes!) and then my wife arrived at the checkout with expensive lights in damaged packaging, she was repeatedly given a hard up-sell, pressured to join their rewards program. Despite politely declining twice, this same woman kept insisting that my wife provide all her contact information in order to complete the sale. When, on the third hard-sell push, my wife finally stated clearly "No, thank you," this woman replied "Fine! Your loss!" and promptly walked away. Bizarre and completely...

A client recommend this place to me. I love the selection, but the staff has been unpleasant both times I’ve gone here. The first time I arrived 15 minutes before closing (my bad). I just needed a few bags of mulch and a spoon rake set. I asked an older gentleman where they were. He was nice and told me he put them away, but he would grab what I needed. After paying for the mulch and getting the bags in my car. I walked back to get the other items. This woman told me that they are closed. I explained to her that someone was getting them for me. It was clear she wasn’t happy even after I tried explaining. In the end I did get what I needed. Today I went back to get more mulch. As I was paying for the mulch. I told the woman I parked towards where they bring it out. She said that unless I’m in spot 1 and 2. They won’t bring it to me. I would have to drive up. The last time I was there I carried all the bags across the street on my own with my daughter. I told her that I couldn’t remember which spot I was in(the lot was quite full),but that I was close and I would assume they would help me. She brought it up again. And again I told her that a few extra steps really shouldn’t be a big deal considering I carried all the bags the last time across a busy street with my daughter. They really should be more understanding considering that the road has high traffic and parking is difficult. When I went to get the mulch. A young kid had the bags on a cart and he was very happy to help me. It wasn’t an issue at all. So I really don’t know what the cashiers...

I've Loved stopping by this Garden Center. The stuff is always a knowledgeable and he will to help with whatever question I have. When the outside area is open I was able to spend an hour or so just wondering around and slowly looking at everything that is there. There's so many possibilities to add to your indoor or outdoor Garden space. I just needed some potting soil, but was so enticed by the massive amount of variously sized pots that I got a couple. I am so pleased with my purchases. It's a nice little Hidden Gem right before you hit downtown Marblehead. I suggest anyone going here as it is a value to the community. I'm looking forward to...