Planet Fitness — Local services in Marianna

I did only one visit. I was checking out different things cause I didn't know what to expect from a gym. While I did get to use a massager chair, not one employee asked any questions about me when I was walking through. Nor mentioned that there is a very specific dress code i.e. sneakers or specific shoes required for equipment. It wasn't until I was checking out the treadmill that I was approached 3 times in less than 10 minutes. My husband was with me. He was not happy either, especially knowing that I already had reservations about gyms and how they viewed overweight people. Rather than asking about anything, I was told you can't be here. My husband, bless his heart, stood up for me at the counter. While I was not happy at the lack of questions, this made me definitely question the staff. Most know regular people that visit and brand new faces. Not one thought" hmm 🤔 maybe I should just ask if they are new and need anything?" Nope. It really ruined the 1st time experience that I was hoping would be better than other gyms. Guess they're all the same. Disappointing that is. 😕 It took a lot to even...

I’m town visiting family and just needed a gym to visit for a few days. When I first called Planet Fitness to get details about their hours and prices, an employee named Anthony picked up. This is the first time that I can remember where I was on the phone with a business’s employee who sounded genuinely happy to talk.

Then I end up going into Planet Fitness tonight and Anthony was still there at the desk. I couldn’t have asked for a better experience or person to interact with. As a management consultant, I can say with 100% conviction that Anthony is the type of person that any and every business would want to represent them. He is the perfect balance of professional and personable, and in today’s world there are not many like him anymore.

I wouldn’t be surprised if he is the owner doing some kind of “undercover boss” show or something. If he likes this industry, I could definitely see him owning a string of these gyms in the near future. Thank you for the warm hospitality and...

Service desk upon seeing my kids with me at all times approached my son and told him to leave he wasn’t being supervised or with an adult now I understand if rules were explained but when I signed up the young lady never said as long as they weren’t instructions others or utilizing equipment they were just fine so the gentlemen approach my son again and said you need to go at which time I approach this gentlemen and asked what’s the problem he said she has to go I said that’s my son not a girl he said whichever but too young to be in here that’s not enforcing the rules again which I was told other wise they could be in there but I wouldn’t recommend this gym based on staff no anyone. The back issue is I see dads and moms have elementary school age kids come in use the equipment and all I’m not looking for pity or free stuff but discrimination because of his braids is ridiculous owner I hope you take this and address it...