Horrible customer assistance. I spent 30 minutes picking out clothing to try on. One girl kept coming over to take my clothes to start a dressing room. She came over at least 3 or 4 times. So I took my time shopping. My 2 girls went in to start trying things on on their own dressing rooms. When I finally went to try my selections on, the salesgirl told me someone was using the room. After i explained that I didn’t understand, I was told my room was being Reserved, another girl came running over and said we don’t hold rooms. It’s first come, first serve. She was completely dismissive and rude. Then I walked over to my daughter’s dressing room and asked her if I could go in with her. The same girl came running over and said no you can’t go in with her. I put the items back on the rack and walked out. My girls left shortly thereafter. What a disgraceful way to treat customers. We were prepared to spend plenty of money. Terrible, I will never go back. I definitely calling the owners- don’t support this business. These salespeople should know better. So disrespectful- plus my daughters both completely agreed on the behavior of the...
Read morewish I read the reviews prior to taking my daughter for a vacation shopping...as well as I wish I could give them zero stars... The older lady with black hair was EXTREMELY RUDE, my daughter and I were genuinely shocked. She got in the dressing room where I was just sitting with an open curtain, waiting for my daughter ( store was almost empty) and told me very rudely " I need this room"...obviously I would not occupy it if I knew there were customers waiting...and she should have been a lot more polite about it. Then she got into my daughter's dressing room, while my daughter was was still in there, asking if she wanted to give up the clothes she didn't want, sayin to her "this is such a mess here". She was making sure she showed with her entire existence that we were not welcomed there. I have NEVER experience such a horrendous customer service in my entire life. Gave my business to them only bc it was my daughter's bday and I didn't want to make it a scene. The owner of this store needs to be aware of the quality of their staff. NEVER...
Read moreHorrible experience at the Marlboro location. Usually do not like to complain but thought I should make people aware of the rude, snotty, and horrible customer-service. Walked into the store at 5:45pm to get a few lounge outfits for a vacation. I was unaware that they closed at 6pm, I thought it would atleast be 8:00pm. I was greeted with stares like I had ten heads. I than started to look around a little and than asked what time they closed. Got the rudest reply and than got asked “if this was my first time shopping there”…. (Stuck up) and to be honest I think it was the manager who I had the issue with. And if I am right… That says a lot about the store, if the manager is treating customers in this manner. If the store would have told me they are closing as soon as I walked in, I would have gladly left and came back the next day. (Sorry I don’t have your store hours memorized!!!! ) but instead I was stared at and had snarky, snot- nose comments made at me. Never going back again (and My sisters and I went atleast once a...
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