Westbank Hobbies — Local services in Marrero

Mr Tommy is an amazing person and his staff are all great very knowledgeable people. Cuz for someoneone like myself that knows a little, but not enough I basically get training lessons when I go in to get something fixed or installed I make sure to pay attention and ask questions. You can learn allot from these guys. Put it this way there’s a RC Hobby ship not even 2 minutes from my house and I drive to the West Bank Cuz I know I’ll get treated like I was buying the store even if I was there to buy a can of paint. I can’t say enough about the whole crew, I thought I had reviewed before but apparently I didn’t. I mean the owner is so nice and such a hard worker he could’ve stayed behind the counter and continued on after my purchase. But he helped me carry the car I bought and the one I was getting fixed out to my car. I posted that on a Facebook page for a certain type of RC’s he carries and ppl were shocked when I said that the owner helped me carry em outside.. apparently allot of these RC shop owners are jerks. Nope. Not Mr...

Excellent customer service. Called first as we live 45 mins away. Asked a question about Airbrush Compressors. Knowing the brands I was considering they had one of them in stock. They offered to set it aside until I arrived...made it clear I was under no obligation. Sure enough they had it set aside. I was also pleased to see they had a pretty decent and variety of plastic model kits in-stock (certainly more than those at are local chains) as well as building supplies/tools. Pricing was more than fair and best of all you get to see what you are getting in person so that alone is a huge plus. Judging from the number of patrons their selection of drones and RC vehicles was pretty good as well. Both gentlemen that helped me were running like crazy (it was crowded certainly helpful). I asked a couple questions regarding paint for a model I already had and they made great recommendations. They are tucked in off the main road in a strip of small businesses so keep...

They where extremely nice when we where spending money, but as soon as we got home and noticed a problem their true colors showed. I bought a default RC and they assured me it was brand new although the box was clearly taped up. There was clearly a problem with it once I opened it but as soon as I brought it in I had to beg for help which they claimed to have fixed and it's still not working. Then was told I can not have a refund. The owner also insulted me in front of the store multiple times saying if I would have boughten all his add on parts I wouldn't have a problem. He said " well it's not like you bought the Rolex of them!" When your told a product has never been used you expect no damage. He lost a customer he could have potentially made plenty from. I have contacted red cat and they will be replacing my product and looking into the way this shop represents their products. Don't give this greedy man your money! There are plenty better places and way...