Smoothie King — Restaurant in Louisiana

Horrible Experience! As soon as my wife and I entered the establishment we greeted the cashier LEO and were not greeted let alone acknowledged. He had a disrespectful attitude as soon as I asked him a question about a drink. As If I frequented this establishment and should have known the ingredients. Little did he know that the drinks were actually for my mom who has not been able to eat because of her chemotherapy treatments. She has stage 4 liver and lung cancer. Leo was asked by my wife if he was alright do to the attitude problem he continued to have. He stated that he was having a bad day. Well Leo you were not the only one! My mom is in the hospital today suffering from excruciating pain. so I could care less about your bad attitude. He then proceeded to throw a scoop across the line because I told him he should should have a better mood because I also work in the customer service field and have never been as disrespectful as he was being. Hopefully your management can offer you some training courses on customer service etiquette before a customer has to show you what common...

Very bad an racial customer service. March 19th at 3:03 p.m. My smoothie was ordered online an it was already made when I arrived. The employee did not greet me or ask me why was I there even though it was obvious because I was standing at the pick up area in front of my smoothie. She looked at me like something was wrong with me. A few seconds later a person of the same race as her entered an she greeted him an smiled at him an asked what did he need an she proceeded to ring him up an she then started to make his smoothie, the whole time looking at me with a distasteful look. While she was making his smoothie two other workers walked in the store an I said my smoothie is sitting right there can you hand it to me an she told the other person to hand it to me while she continued to make the second guys smoothie then she handed it to him. I was served last even though I was there first, plus my smoothie was already made. She acted like I was beneath her because I'm a different skin color, she acted like she had a problem touching the same cup as me. Her...

Late post. I give 2 stars because I have gotten a couple smoothies with reasonable experience but I'm officially done with this location. Last week Friday I ordered a smoothie ahead of time, giving myself 20 min because the wait time said 67 min and I thought it was an error. No it was not, I went and they asked me if I ordered online, I said yes. They say it'll be about an hour more wait, I said oh wow no I can't wait for that because I was going to work. And I did get charged for it. I was really craving that smoothie though, so I went the next day, hopeful. Wait time said 7 min. I Still gave 15 min to be sure it was ready because of the day before. Nope, it took a half hour more! I stood there for a half hour waiting for that freakin smoothie! People were coming in and ordering and leaving with smoothies. What is wrong with my order? I don't get it. I love that cinnamon chocolate smoothie but I am not waiting an hour for a smoothie ever again. I'm never going to this smoothie king again because of my experiences over this...