We have used Bounce House Rentals Martinez at least 5 or 6 times. And every time the service has been phenomenal. However, this past weekend they went sincerely above and beyond. Having not received my customary day before coordination call or text I looked at my reservation and saw I had booked the water slide and slip and slide on the wrong date. With 7 hours before dozens of kids showed up at my house for a birthday party I called hoping I can have SOMETHING delivered that day.
My call was answered (an hour before business hours) and quickly my concerns were put to bed as the team at Bounce House Martinez was able to confirm they had my exact order available and could deliver it before the party. I hope no one else makes the mistake I did, but if you do, understand this team will try to make your event go off...
Read moreThis is our 6th or 7th year renting a bounce house from Bounce House Martinez. Every year this company has delivered newer, clean, fully functioning bounce houses. We have NEVER had any equipment problems, drop off and pick up issues, or miscommunications. In fact, the online booking process is simple, the text message the day before the event was timely, the driver showed up on time as promised, and picked up when promised. The driver was friendly, efficient, and had a great attitude. I have heard that this is a local small business company and I'm pleased to see how well they run their ship. It's a model for other businesses. I feel like we get a great value for our money. We will gladly continue to support them and refer our friends and neighbors. Keep up...
Read moreWe rented the combo bounce house and water slide. Booking online was very easy. Bounce House Rentals Martinez confirmed delivery the day before; the morning of the event, they texted to see if they could deliver early, which was fine with us. The delivery and setup was done very efficiently, and everything was in great condition. I rented this for a 5th birthday party, and the kids had an absolute blast; it was a hit! They arrived to break it down about an hour after we had contracted (which the kids loved, as they got extra play time!), break down was quick and efficient as well. We will rent...
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