Slumberland Furniture — Local services in Mattoon

Update: 4 months since claiming they will pass on the information to the “appropriate parties,” nothing has changed.

Bought a 4500$ couch with electric recliners and usb chargers, this Piece of luxury furniture has worked a total of 6 weeks out of the 10 months we’ve owned it. First the right side recliner stopped working properly. We called, they came and ordered new parts. 2 weeks later the wrong part arrived, then after another 2 weeks the right part came and they fixed it. Then things went down hill a couple days after that when the left side recliner started experiencing the same problems. Once again they came and this time they said it was our fault and refused to cover repairs. Despite it being the exact same issue that was previously covered by their in house warranty. Also... the usb charger completely fell apart, we were politely told that was also not their problem. Frankly cheap quality sold expensive, and not backed up by them. Needless to say we will not be...

I was very impressed with the service I received. I was at the store three different times and not once was I pressured or made to feel like I was getting a hard sell. The salesmen were patient, answered all of my questions and very knowledgeable about their products.

I ordered my mattress and platform on Black Friday, which meant a high volume time, pushing delivery further out than usual. When I checked on delivery, I was told it would be delivered later than when I needed it. After explaining my circumstances, the lady I spoke with arranged to have it delivered on a day they normally don't deliver and I actually got it two days before that.

The delivery men who brought our platform and mattress were very professional. They had the old stuff out and the new set up in under an hour. And I found out Slumberland donates all old mattresses in good condition to those in need of one. All in all I am very glad I...

My parents ordered furniture from here about a month ago so my parents suggested I go to check it out while looking for a new sectional and/or end tables. Dustin helped out my parents, so I asked for him. He did an amazing job helping me. I’m colorblind so I know I wasn’t the easiest person to help. He was patient, and anything I had in mind, he knew instantly what I was talking about and where it was in the store to show me. I used to be in sales. It’s not an easy job. He is a great person. Not pushy, listens, would go out of his way to tell you everything you may need to know, that may be helpful or just to inform you to know you will make the best decision for you! They have a wide variety of things in store so you can see what you’re getting. Great place for any one of furnishings...